Banfield Pet Hospital

It's a super nice place and the receptionists very friendly. Personally, I didn't like the doctor's service. I have a puppy for the first time and I had many doubts with which I stayed since she never returned to the room. You should look for personnel who are not running and are for one to feel satisfied with the service.

I made an appointment for today at 3 pm because my dog ​​is having an allergy flare-up and strange episodes. I brought her here three days ago, she was given a Cytopoint injection, but it hasn't helped at all; she's still the same. I arrived for the appointment today and they told me they were already closing because "there's no veterinarian." I have the same problem with the Banfield in Plainville; they never have one available. I'm paying monthly for nothing. Terrible service, terrible communication.

I can't thank Banfield Pet Hospital enough for their incredible support during one of the most difficult times of my life. When I had to make the heartbreaking decision to put my puppy to sleep, the entire team was compassionate, understanding, and incredibly professional. Special mention goes to vet tech Briana and receptionist Yesenia. Briana was absolutely amazing with my pup and my family, treating my puppy with the utmost care and respect, ensuring his final moments were peaceful and dignified. Yesenia helped us from start to finish, providing guidance and support with a kind and empathetic demeanor. Their combined efforts made a world of difference during this tough time. I truly appreciate their dedication, and I highly recommend Banfield Pet Hospital to anyone in need of veterinary

Dr.Brocklehurst is the absolute best. My kitty loves having him as her doctor.

We have a puppy and set him up with their puppy plan. Everything was great until the day we came in to get him fixed. We came in to pick him up and while waiting in the waiting room we had to experience on of the most traumatic things ever. With the door open to the waiting room for everyone to hear this place thought it was a good idea to go through the process of putting a poor family’s dog down. My girlfriend has trauma from a previous experience with her family’s dog which made this an even more traumatic experience. She had to do everything she could to not breakdown in the middle of the waiting room. I have had nothing but good things to say about this place but that was an absolute dealbreaker. We have zero desire to go to a vet that puts us on either side of that situation.