Banfield Pet Hospital

Have a fantastic appointment every time we go. My dog is extremely anxious and has a horrible time leaving the house for these things, but every time we’re done and on the way home, his anxiety is almost totally gone because he has such a stellar time with the vet and vet techs.

I had a dental appointment yesterday for my cat Spot with Dr Ede and I can say that I was very satisfied with my overall experience. Dr Ede was very kind and considerate with the whole process, answering the questions that I had regarding his care and taking the time to let me know about his teeth issues. She was very understanding when I didn’t have the funds for the teeth extractions and gave him antibiotics instead and she said that we could plan for that next year. The receptionist are also extremely kind and friendly making it a very easy process to get him in quickly and home just as fast. I appreciate all the staff there for making it so easy to get my boy the care he need. Thank you for truly caring about my boy!

Staff is kind for the most part. I do have one pretty insane gripe, though. At the beginning of the year I found out my dog has diabetes. He is large and very anxious and I ended up getting him on a care plan specific to his needs. I dropped him off once for a blood curve but he was anxious and gave them trouble. The vet recommended I do his blood curves at home. They were not easy, but they essentially told me they couldn’t do it and left me no option. No one mentioned that $100 of his payment plan was specifically for these curves… so I found out after paying for them for nearly a year that I paid over $1000 to do the most difficult parts myself.. In short, good place for one-time visits or things that aren’t serious (vaccines, initial diagnoses, nail trimmings, etc). Just make sure yo

The prices are absolutely insane! The vet techs are more like sales people with how hard they work to push additional services and their “wellness plans”. When making an appointment online, there is zero transparency on pricing. All I needed was a rabies vaccine and after declining the numerous, unnecessary offered services, they wanted to charge almost $120 just for a vet to come in and give my cat a shot and then leave (5 minute visit at most). I ended up walking out and took my cat to Pet Guards, where I only paid $35 for a rabies vaccine. These “corporate” veterinarians owned by private equity are scams that prey on the wallets of people who want to do right by their pet. I do not recommend Banfield for any sort of pet care. There are much better alternatives in the area that don’t fun

Love the care team from the Cuyahoga Falls office!! Been a client there for over 20 years with every beloved pet our family has loved! The care & honest concern for the health of these family members is exemplary! Thanks team!