VCA River Road Animal Clinic

A BILLION STARS for Dr. Skillman!! I have been to so many vets and this has been the BEST experience I've ever had. She is so compassionate and kind. She makes you feel like your pet is the only patient. She is warm and welcoming, like a long time friend. Very thorough and knowledgeable. All the staff are incredible and caring. My cat had to come back in 2 more times for rechecking (understand that vet medicine is sometimes a touch and go, best guess sometimes) and they didn't charge me another exam fee for either recheck. Which I appreciate SO MUCH. If you have an urgent need, consider bringing your pet here. All the staff is amazing and my boy, Jedi is so thankful for them! We appreciate you all for everything you do.

My kitty was able to be seen immediately. The staff was caring and patient to answer all our questions. The problem was addressed & treatment was given with good instructions to follow at home. Kitty was not stressed through her experience & recovered nicely which was a win for us.

I took my cat in because he had diarrhea. I received an initial quote which was already pretty spendy . After signing and waiting for them to complete the labs a different staff came in and informed me it would be an additional 100+ dollars because they didn’t give me the right quote. I let her know I was already spending more than I had anticipated . I was confused about the prices she was giving me and had questions. She was rude about the whole situation. Not very comforting when I was worrying about my cat.

We brought our 12 week old puppy in last week because our regular vet was unable to see him for several days. The ER vet confirmed a severe ear infection in our puppy, but then also shared her concerns about his coloring and possible anemia. Because she went the extra mile in asking to run a blood test, we learned that our puppy had an 18% red blood cell count. She strongly encouraged us to go to Portland for a blood transfusion with a specialist as soon as possible because he had reached critical levels. After discussing our possible options, we made the very difficult decision to surrender (in place of euthanasia) our puppy to give him the best possible chance at life. The staff allowed us an incredible amount of time in the exam room to process our emotions, weigh our options, and say

Extortion racket masquerading as a vets office. Staff brought me an outrageous quote for dental care of my cat. Then when I said I couldn't afford the prices they told me good luck finding another vet to do it in the same time frame much less for a more reasonable price. I just wanted the cat looked at because it was over the weekend. My normal vet was able to schedule the examination and surgery the next day. I advise people to stay away unless you are truly in desperate need of help.