VCA Calvert Veterinary Center

I cannot recommend this hospital enough specifically for exotic pets. I brought my sweet ferret, Ozzie, here in March ‘25 where she was diagnosed with cancer, after that the team at VCA calvert treated my sweet girl like she was their own. Dr. Capella was so beyond helpful and treated my girl with so much care in her last months. When it was time to say goodbye, I can only describe the experience as beautiful, full of love, and compassion. Dr. Capella made me feel so supported. Both her and the veterinary staff there that day did everything to make us feel comfortable. They even kept paw prints from Ozzie to keep in their office. I will forever be grateful to the VCA calvert team for the kindness they showed me and my girl. I still take my 3 ferrets there now and they all receive the same

Vets and staff here are very caring. They helped us out with our dog PCS to Hawaii. They were so accommodating with all the rules we needed to follow and even took the time to figure out the right dosage to calm his anxiety through a trial. They timed the paperwork perfectly and our move went so smoothly because of you guys. Wookiee misses you and sends sandy lick kisses!

I’m so glad I found this place. I came to them with a very sick turtle and they offered the best help and resources they could and tried to do everything possible to help him. Unfortunately it was just his time to go but they were very helpful, compassionate, and considerate throughout the whole process. Dr. Capella is a delight and she really helped me feel understood.

I am extremely disappointed with my experience at VCA Calvert Veterinary Center in Pasadena, MD. I was charged for a membership plan that was never properly explained and never signed. The plan was presented as part of a treatment recommendation, not as a recurring subscription. There is no signed contract—not by me and not by the person whose name appears on the paperwork—yet my credit card was charged anyway. I have repeatedly contacted the clinic requesting clarification and a refund. Their response has been vague and dismissive, stating they are “waiting for guidance from their Legal Department,” with no timeline, no follow-up, and no resolution. I also filed a complaint with the Better Business Bureau, and VCA did not respond at all. That alone shows how little they care about addr

We have really enjoyed our experiences with VCA Calvert but wanted to especially call out the excellent services provided by Dr. Capella and Amanda at the front desk. Dr. Capella has been helping us navigate a complex medical condition in our cat Clara and exhibits an amazing amount of empathy and intelligence in helping us plan Clara's care. Amanda has been a breath of fresh air trying to help us get special diet food for Clara and ensuring we have what we need to help with Clara's condition but keeping her fed. I feel like she truly advocates for us and keeps us in mind while there is such a limited supply of the very restrictive wet food she needs. Dr. Capella and the team also saw us through one of the hardest parts of being a pet parent, the saying "goodbye" to our doggie Wade. Th