Rome Animal Hospital

Always a great experience. They've worked with me through 3 pets passing in a year and cancer concerns. I am very thankful that they're here for my babies

They didn't care about my cat that was dying and had a blood clot that shot from his heart into his spine and paralyzed him. All they cared about was I didn't have an appointment 😭 I ended up taking him to Adirondack veterinary clinic and they were very kind and helped me through one of the worst days of my life

My dogs gone here ever since she was a baby. And she will no longer be going here, we came in looking for an emergency appointment as something happened to her. Whoever the male doctor my father talked to was absolutely no help and gave us no sympathy whatsoever. Wouldn’t ever bother to call around to try and help. Very ashamed.

Been here three years. They are taking new clients but couldn’t see my German shepherd who is in pain. Wanted me to wait 5 weeks For an appointment and on a waitlist. Seriously, What the hell are they thinking? Taking this the whole way up to corporate in California. And they say they care about your pet! They have become a sad train wreck. Save yourself the money and the poor care you will receive for your pet. Oh and they couldn’t care less about WHY I left them - clearly no attempt to get better by receiving and acting on feedback. Whoever manages this organization - shame on you! Not sure what occupation they would be good at but clearly they have become a joke as vets. Very sad but I’m out of there.

My pet was seen at Rome Animal Hospital on 07/30/25 for nail trim. During that time they knew my dog was dragging her right leg. They advised we would need to make an appointment for sediation xray. My husband made the appointment, could not be seen until 9/15. I called the office concerned since she is the only vet she has known for eight years. Was told I could take her elsewhere if I could get an appointment. To make it a little shorter, she was seen next day at Countryside Animal Clinic. They are absolutely the best! She had a ACL tear that needed surgery. Well done Rome Animal Hospital. Thank you for nothing. Thank god I found a new vet who cares about the pets and their families.