Petco

I had a great experience at the Petco grooming in Medford. My dog ​​came out looking radiant and smelling wonderful and his nails were exactly how I wanted them. I will definitely bring him back.

Really frustrating experience. I booked a grooming appointment in advance and planned my day around it, only to be told after I arrived that my dog’s heart murmur might be an issue. I was made to step aside and call my vet and wait while they figured out if she could be groomed, which ended up wasting about an hour of my time. My vet was surprised this was even necessary since her murmur is low-grade (grade 2), she’s on no medication, and has no restrictions for grooming. The vet sent a release form so that she could be groomed, but then I had to wait around for the manager to come review it. After that, I was told the note wasn’t good enough, and they decided to call my vet themselves anyway. Only after all of this did they finally say she could not be groomed. I usually groom my dog my

The Grooming Team at the Medford Petco are awesome! Jen does a great job grooming my two Yorkies. Never had a bad experience.

Spoke to 4 of the staffs and they were all friendly and helpful. Place is clean, spacious and I got everything I need; my 2 Guinea pigs and their necessities as a starter. Only thing is it can be slightly more affordable. Great experience! 👏🏻✨☺️

Will not bring my dog for grooming ever again… I had a gut feeling when I made appointment but wanted to give a chance. I have a pug and it took 3 hours employees are rude and seems like they don’t want the new business. A girl from the vet side was very sweet to ask if I was being helped and when I said no she told the groomer who replied very rudely to her that she would get to me, I should of walked out right then because it’s unprofessional to treat coworkers like that in front of customers. 1 day later my dog is Traumatized not sure what they did to her but my dogs anxiety is through the roof, I wanted to wait for her while she was being groomed but she insisted I leave cause it was gonna be a while,