Menifee Valley Animal Clinic

WORST PLACE EVER….. So basically I walked in that place with my cat because he had a eye infection so they took me in they was like okay so basically have yall got like anything new and I was like yeah my new carpet and new mattress everything and they said change it like girl be for real right now and I said I wanted a examine just incase and they were like no we can’t do that and I was like what do you mean you can’t and they said sorry but we can’t unless it’s really bad or more serious like wanted my cat to get it I don’t care about the extra fee And then they say maybe ur fat cat should lose weight like girl why are you being rude? Like and I said Maybe you should and then she said girl u need to pay the 85 dollar fee for nothing ? I exit the place no way im paying them and then there

Got my dog checked today, and it was a great experience. The doctor explained my pet’s situation clearly, and the techs who assisted throughout were very accommodating. They scheduled my next appointment two weeks out, and I can’t wait for my pet to be treated by them again. By far the best clinic I’ve been to.

I am extremely disappointed with my experience at this animal clinic. I scheduled and arrived for what I was told would be an exam for my cat, but once I arrived, I was informed that they performed something completely different than what I came in for. No proper exam was done, no real help was provided, and I was given little to no explanation about my cat’s condition or next steps. Despite receiving no meaningful care or information, I was still charged $85. What was most upsetting was not the cost itself, but the fact that the staff seemed far more concerned about collecting payment than actually helping my pet. When I expressed confusion and frustration, the response I received was rude, dismissive, and completely unprofessional. No one took accountability, no apology was offered for

Took my cat to get his eyes checked. My cat has been having swollen red eyes for the past couple of days so me & my partner were concerned, when we got into the “exam” rooms we were in there for 5mins max. Checked his weight & temp. Doctor than came in & asked us what’s going on & we told him. We said our cat has had red eyes & swollen. He suggested allergic reaction, a possibility he said but didn’t specify. He checked for dehydration in the gums & fur & said he was fine. He then kept saying our cat has diarrhea? When we never said he did. He said we gonna get us a fluid for our cat, I than questioned him why the fluid? If we came here for his eyes. He was already planning to leave the room to get us the fluid when I stopped him. Because I already knew I was gonna get charged & there’s

We had a great experience here for our dog’s international travel certificate. Our appointment went smoothly, and everyone was very friendly. We have to thank Martha especially - we’ve been through this process several times for other trips, but I’ve never seen such personalized care. Even though the office was closed the week after our appointment, she kept me updated at every step of the way via email and text, including when the certificate was endorsed and when it was on its way, and was quick to answer any questions I had. Can’t thank her enough!