Dallas Animal Urgent Care

Extremely impressed!!! Wow. What a difference excellent customer service makes. The staff is high spirited, happy, and it feels like they all love their jobs. The process from start to finish had excellent communication and care. I had to go in for an emergency surgery for my husky. I only had to wait 5 min before the doctor saw us. She gave me a high vs low cost estimate before proceeding with the surgery, and was honest about "absolute needs" with add on services. She did not try to push me into adding on extra services which I appreciated so much.To my surprise, the surgery cost was reasonable and it ended up being on the low estimate! I had to drop my dog off in the morning, and was so happy to know that she wouldn't be left in a kennel all day waiting for surgery. A staff member was p

This review is very hard to write but I felt this place needed recognition. I took my sweet girl in Friday night for what I thought was something minimal only to find out that it was much worse than expected. These nurses , doctors, receptionists everyone here was so very kind , patient and loving towards me and my girl in the most heart breaking moment- I was told my babygirl was fatal , I broke down fully , a young lady from the front even heard me and asked if I needed a hug when she saw me she held me until I let go - they helped put her in my car as comfy as possible --these doctors did everything they could to keep her comfortable so I could bring her home one more night to say our goodbyes . We brought her back in this morning and they allowed us as much time as possible in a quiet

Just had an amazing experience at Dallas Animal Urgent Care! Just brought our dog in after ingesting a bunch of chocolate, they asked all the necessary questions and had him being seen instantly! Super helpful, efficient, and our boy is coming home with us! Also affordable and highly recommend!

My puppy Robert had to come in without an appointment because he got a bit overly excited about frozen yogurt and had trouble with his peenor going back in. They took him back immediately and got it figured out in less than 5 minutes!! They treated both me and Robert with so much respect and kindness. Highly recommend this place!! He also loved the grass area behind the building

In the last year, we've visited the office on Preston Road multiple times. Every time, no matter the pet or the circumstances, I feel our pet was treated with love and my husband I were treated with respect. Our most recent visit was an initial checkup on a puppy we had just adopted from DAS. Deborah, Jessica, Stephany, and Karen were all wonderful. They were just as excited as we were about our new family member, and I really appreciated how knowledgeable they were about puppy things. I had no idea was I was getting into, so their advice really calmed my nerves and probably made our new baby's life a lot easier. Because it wasn't an emergency, we did have a bit of a wait, but that's to be expected. I would never want my regular, non-emergency visit to come before an animal that needed imm