Northwood Veterinary Clinic
Dallas, TX · Veterinarian
- Address
- Northwood Veterinary Clinic, 13949 Peyton Dr, Dallas, TX 75240
- Phone
- (972) 233-8161
- Website
- northwoodanimalclinic.com
Northwood Veterinary Clinic is a veterinary practice located in Dallas, TX. It is one of 284 veterinary practices listed in Dallas. Its 4.9-star rating is above the Dallas city average of 4.6 stars. It ranks #5 among Dallas veterinary practices by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
We love Dr Chase and the Northwood team! He’s always incredibly patient with our anxious pup and makes the vet as stress free as possible for her. Whenever I have a friend in need of a vet I’m always quick to recommend Northwood. They’re just honest, up front and very kind. Thank you guys for being so great!
If I could give zero stars, I would. The front desk staff here are consistently rude and unprofessional. We had been loyal clients for over five years, but things started going downhill after Covid. Recently, I scheduled a 9:30 a.m. appointment for both of our dogs. At no point was 9:15 ever mentioned. However, when my wife arrived at 9:25, they claimed one appointment was at 9:15 and charged us a $20 late fee. They didn’t notify us beforehand, simply ran the charge, and then told us it was “too late to do anything about it.” They also refused to reverse the fee. This isn’t the first time they’ve added unexpected charges without communication. The vet care itself is fine, but it’s not worth the constant frustration of dealing with a front desk that’s disorganized, dismissive, and seeming
We are new to Northwood, and we could not be happier. Dr. Chase is fantastic. We’ve never had a vet take the time to explain things in the amount of detail he did for us. You can tell he genuinely cares about each patient he sees. The staff is also extremely kind and professional. We have a newly adopted dog, and he was very patient and kind with him. We will be taking our dog and cat here for a long time.
This is the vet clinic experience I’ve been looking for and wish I’d found them sooner. Staff are friendly and helpful; they provide quality pet care at a fair cost.
I have been going to Northwood since 1972 when Dr. Bounds started the Clinic and now Dr. Chase. They are the most professional, competent and friendly Vets in the DFW area. Dr. Chase's skill as a surgeon is unmatched! The Staff members are also highly skilled. Their prices are very reasonable. Greyhounds require a special knowledge due to their special characteristics and Dr. Chase is an expert in that regard.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.