Clip -n- Cuddle Grooming Salon, Inc.

I’m so happy I finally found a groomer that my puppy likes and it’s close to home. My pup, Chipper has always had anxiety around large groups of dogs especially in a grooming settings. I really didn’t like taking him to corporate salons due to that. Clip-n-Cuddle really helped with that. The staff was welcoming, friendly and professional. I was very aware going in that he was extremely matted and would need to be shaved, but Tracy went through the process and explained everything to me anyways which I really appreciated. She also made sure to ask specific questions about Chipper even though I filled out all the proper paperwork prior to the session. I appreciate this more than you will know. To me this means that you value your work and you appreciate me, not just as a customer, but as som

Nothing cuddly about it!! We are very disappointed in our recent experience here. This is our second time bringing our cats here and it will be our last. It was chaotic with so many animals scheduled all at once. We brought our cats in at 9am and got a call at 10:15am saying they were just getting started and had to confirm for the 3rd time what services were being done to our cats. We then waited another hour and 15 minutes with no call and when we called on our own, they said they were ready. Our cats sat for far too long in their carriers when they could have just scheduled us differently. When we went to pick up it was even more chaotic than the morning. There were 5 different people there picking up and dropping off animals and the staff members were screaming at each other in the bac

My dog had a grooming and ended up with furunculosis, a bacterial infection which is caused by not cleaning out shampoo bottles and other uncleanliness malpractice. The bacteria enters the hair follicles and causes a severe reaction. My puppy experienced blisters, 105 fever, vomiting and lethargy. Honestly devastating trying to care for your animal by getting them groomed and end up with three bottles of antibiotics, special dog food and shampoo to treat the infection.

Horrible job. Realized the dog wasnt even bathed. Bc his fire doesnt look like that when he is bathed. He was held for 5 hours and face cut was horrible. Asked to trim the body it wasnt trimmed. However charged to the full price. Fure nots were not cut out .

Edit: I received a call shortly after leaving this review asking what exactly I was unhappy with. I was then told that she could pass my number on to the owner who would do my next groom, and is an excellent groomer. I said sure. It has been months, I've heard nothing since. That's about what I expected, honestly. 🙄 I really wanted to like this place. The folks are nice but the phone system is a nightmare. Call, and it rings once, and then nothing. No more ringing, no answer, nada. But my real beef is with groomers being unable to follow instruction. Such as "Do NOT cut the hair above his eyes!" And she has done it BOTH times! I wanted that hair LONG! It's part of the style for a Chinese crested. He's not a Maltese or something. The hair wasn't in his eyes or bothering him or matted, it