Banfield Pet Hospital

Thank you so much to Dr. Ibraheim, Dr. Chaudhry, Monisha, and TJ, who were so helpful with my pet and made my visit enjoyable despite the circumstances. The male CSC at the front, however, has a very condescending tone. Rude and dismissive.

Banfield has been a part of my family for the last 7 years. Dr. Brown has been my fur baby doctor for years. She’s great and very detailed. The team is great about getting you scheduled and answering questions. The hold time while waiting on the phone due to a customer in front can definitely be better. Understanding customers inside the location are 1st priority however as a team I feel as though someone who’s free including the staff in the back can assist with calls or questions. Outside of that the team is helpful including the Pet Wellness Team (Insurance)

If I could give 0 stars I would. The miscommunication at this place is absolutely crazy. To have a relief doctor and he can barely tell me what was going on with my dog. I took 2 days off of work because of the nonsense. The doctor the vet tech. I wasted 2 days for them to tell me surgery would be a MONTH away. That's not what I was told when I spoke to the vet tech and the relief doctor. THE WORST BANFIELD IVE EVER BEEN TO. The amount of bullshit at this is crazy, I'll never come back to this location

I love the staff they are very professional and knowledgeable of their position.

I made an in room appointment. The vet tech and i discussed a treatment plan. No part of the exam was done in the room. An hour and a half later, they were calling me to the front desk. Apparently, they forgot where I was. They were supposed to check several areas of concern do bloodwork and vaccine. They only did half the bloodwork. There were no results for the CBC panel. They were supposed to check a patch of missing fur next to his eye. It was not done. I will never return to this hospital with my precious pet.