White Knoll Pet Resort, Day Spa and Aquatic Center

White Knoll is such a wonderful place - daycare and vet office. After rescuing Banksy as a stray, they helped her grow and be an energetic puppy in a safe environment. It stinks that they have to pull back on services because of staffing issues. I'm very grateful for them! Also, her first day was Halloween, and I got the best picture from them of her in her costume!

Filled out the online boarding agreement for my 3 animals who were boarding for two nights so that we could attend a family wedding. Dropped my animals off with their boarding agreements. The employee checked them in, went over the boarding agreements line by line, okayed them and we left to go to Hilton Head. As we are just about to get on the road I got a phone call telling me that the prices listed on my signed agreement were no longer valid. We would need to agree to the $113.00 additional charge in order to board our animals. This is the policy of the owner. This is a dishonest way to run a business. Won't be boarding with their again.

I've had dogs my whole life and this is the first time I've had to board one so I was super anxious about doing so. Everyone at White knoll was great to us and more importantly my dog loved them all. We will be using them for any future needs..! Thank you guys for taking great care of Daphne. We also use the veterinary services at White knoll who have been great as well. Especially being a new patient. They were able to see us quickly and take care of all the concerns I had.

We boarded our dog for a week. I filled out the paperwork for her nails and they said they would do a complimentary bath the day we picked our dog up…well she smelled so bad and her 2 toys we brought with her smelled like urine and dog poop. One of them even had poop on it. When I got her home I took her a bath to get the smell and poop off of her legs. This was not okay for anyone loved to be treated this way. We even gave her a bath the day we brought her up there. I even said something after I went back up there and the girl said she would speak with management. No call no nothing. I will never take our dog there again!! Definitely do not recommend this place to anyone!!

PLEASE DO NOT TAKE YOUR ANIMALS HERE TO BE BOARDED!! YOU WILL BE SORRY LIKE I AM!! I made a reservation for my 2 large dogs in February to be boarded here April 8th - 16th. I was quoted $490 for a week's stay in a suite. I dropped my babies off that morning. When bringing in their beds I was led back to them. They were in a 3 x 5 kennel, definitely not a suite. I remained in their lobby for almost an hour until the manager moved them into a suite. I literally cried to her and begged her not to move them back into the tiny kennel. I had prepackaged every meal for both dogs and brought toys. I asked a family friend to pick them up a day early because I missed them so much. Upon arrival he was handed both dogs at once (these are 2 large, strong dogs), he was given both their beds soaked in