Vetco Total Care Animal Hospital

Needed vaccinations for my dog. Was given the 1 year rabies shot and not the 3 year without being given the option. I've always been given the 3 year at previous vets. This was my first year at Vetco. The receipt even said 3 year but the rabies certificate said it was valid for 1 year. This feels like a way to make sure I go back to them every year. I would've appreciated this being discussed with me and being give the option of the 3 year vaccine. At the very least having a conversation about which vaccine they wanted to give my dog would've been warranted. Other than this, the service was good and the people were pleasant.

I recently adopted a kitten from my local shelter and saw that Vetco was promoting free first visits for new customers so I scheduled an appointment at the Walnut Creek clinic as it was the closest location to me. I booked for a Saturday because I work full time during the week and the soonest appointment was a few weeks out from the time that I booked. I arrived to the appointment today as scheduled and was running a few minutes late due to traffic and tried calling and texting the clinic to give a courtesy call and nobody would answer after multiple attempts. Once I arrived the door was locked and the lights were off so I walked into Petco and asked an employee what was going on. They informed me that the clinic had closed due to a water leak that occurred TWO WEEKS AGO with no estimated

Everyone was amazing taking care of Stormy. Her nail trim was smooth, I was listened and so excited this when this location opened