Vetco Total Care Animal Hospital

This location and staff is very unprofessional and doesn't care about all animals! This was my first time giving my 4 month old fur baby an appointment. I scheduled her appointment prior to my visit , which was today at 2pm. I checked in and waited in the waiting room for about 5 minutes. After I was told to go in the back to wait for the vet. I was seen by a nurse around 2:30. After that , I was told to wait on the doctor to see my fur baby. Not to mention my door was right next to the door of the workers. They were walking past my door , looking through the window, stopping in front of the door attempting to go inside of the room but then turn around or go to another patient. I legit heard multiple people getting seen and serviced while I waited for an WHOLE HOUR. Around 3:40 the same nu

I am typically not one to leave reviews when dissatisfied; I simply choose never to return. However, this clinic is so utterly disorganized that I felt compelled to share my experience. I scheduled an appointment for 3:00 PM on a Saturday specifically for the convenience of their weekend hours. I arrived early, around 2:45 PM, only to find a confusing layout where the reception desk faced away from the entrance. While waiting in line, I noticed staff members asking everyone if they were there for "total care" or a "vaccination clinic" and then proceeded to check in and escort everyone but me to the treatment area. This made me wonder why I had bothered scheduling a specific time at all, as it seemed patients were being seen based on "vibes" rather than appointment slots. The check-in pro

Lovely staff! Throughout the entire store! There was only one person that didn’t speak, but with everyone else being AMAZING! It didn’t matter. They helped find ways for me to save while still providing all of the services that I needed. They were quick and kind to my family and my sweet dog. Thank you to everyone

I had a scare with my dogs paw during a long weekend. I had never been to a vetco but i called and scheduled an appointment. Jordan had talked me through all the details and then was the one that helped me when I came in. He was absolutely amazing. They didn’t charge my any more then they needed to and the work was less then expected so it was even cheaper. I walked away with a happier pup and I felt so much better. I will definitely be going back for more services!

Dr Gooding is the best Doctor for your animal and most compassionate vet we have ever had. He has always gone above and beyond to help us through some very traumatic issues with our pets. He is so kind to not just us but our pets. You will never find another doctor like him. God bless you Dr. Gooding and thank you for all the years you have been there for us. You are something special and we love ❤️ you