South Metro Animal Emergency Care

I cannot thank South Metro enough for how they were able to diagnose my dog with his underlying health condition when my primary veterinarian was unable. While we learned that the prognosis for Gordon was that he had very little time left, they were able to provide some medication to get his symptoms manageable. After spending a few more cherished weeks with Gordon it was time for him to go to heaven. We took him back into South Metro and the kindness and compassion provided by the entire team working that evening was above and beyond. Gordon passed away peacefully in no small part to the care the fine people at South Metro provided. Thank you for everything!

The doctor and staff were very caring on the evening of 9/11, when we brought our black lab in. Due to his age and emergency circumstances, we knew it was his time, but still very hard to face. They empathized with us and gave us the needed time to say goodbye. There was no rush at all. They took great care with him and made sure he was comfortable and explained everything to us so we would understand the process. They made the most painful process bearable for us. We thank them immensely.

We regret bringing our 7yr old small dog here to help with his first seizure. We were there for hours and they did not initially offer simple seizure medicine which would have prevented another seizure. WHAT? And upon leaving they also did not offer us medicine to start him on right away, but they misled/lied to us into believing it was sent to a local pharmacy they asked us to choose. I even went to the pharmacy and they did not have an order. A whole day later after calling in twice and speaking with the Hospital Administrator we found it was never even sent to that pharmacy, so they lied, but to an online pharmacy which would have taken several days to receive. Extremely poor communication, which proves they really don't care about our dogs health. We were upset with this so we end

The SMAEC team is an absolute blessing to have close to home. I brought in my 15 year old cat that was not breathing well. I called before coming, to verify that they had space and could accommodate her likely need for an oxygen cage. The reception staff was professional, helpful and sympathetic both on the phone and once we arrived at the clinic. An awesome technician (Danny, I believe?) was ready almost immediately upon our arrival to take my girl to the back for triage. The paperwork process for immediate needs (CPR ok?) was practical and honest. The additional forms and quotes for care were very clear, no mystery charges. The subsequent time at the clinic was as good as an emergent situation could be. The lobby and exam rooms are clean and have additional information posted. The veteri

Update: 08/11/2025; Picked up my kitty ashes today. The presentation was excellent of the Urn, a stand up rock piece with Nina's paw print and Name, a certificate of the cremation done on August 5, 2025, and lastly everything was in a nice bag. ------------------------------------ This will the most heartbreaking review that I post on Google. My poor cat Nina of 20 years was put down today 08/01/2025. She was my PTSD companion animal being I am a disabled veteran. She unfortunately had very bad arthritis in her back where she couldn't walk without pain. And possible lung cancer in her lung plus long term kidney disease too boot. With that said. The staff at this clinic were outstanding and sympathetic to my situation. Even the veterinarian who handled everything was great hence come to