PetSmart

I am writing on behalf of my friends that took their young puppy (my fur nephew) to this location for a simple grooming session. Upon their arrival my friend stated that the energy in the environment was very unfriendly- the staff appeared to not want to be there. My friend was already hesitant to bring her puppy here because of prior rumors regarding the treatment of animals at other facilities that this company owned. However, she figured 1) her puppy would be, in a sense, a blank canvas to work on as he’s never been groomed before and 2) this is a location she heard decent reviews about so she figured he’d be okay. After 2 hours or so she received a call from PetSmart thinking they were ready for him to get picked up and instead informed her that he was “nicked” on the ear and per proto

Their aquarium is overcrowded. Many of the fish tanks that had pink or blue gravel were closer to looking black because they were covered by fish poop. The most disturbing scenes were several tanks with over crowded fish that were swimming sideways or barely alive. There were even dead fish at the bottom of some of this tanks. Really depressive section please Pet Smart respect these animals. Edit* upon reading the reviews about this section over the years there seems to be a serious animal abuse happening in this section that has gone unaddressed. Horrible.

Chris Brown is truly exceptional. I’ve taken four training courses with him since getting my pup, and the difference he’s made is incredible. The lessons my wife and I learned together have strengthened my relationship with my dog, and I can see how much better my listens and responds. Chris is kind, patient, and easily the most knowledgeable dog person I’ve ever met. I recommend training with him to anyone looking for real, lasting results. The store itself is also wonderful. The employees are always kind and helpful, and the groomers are amazing. You can tell they really love the animals and treat them with care. I come to this location specifically because they’re so gentle with my dog during nail trims, and that means a lot to me.

(DOG TRAINING REVIEW) 🐾 I recommend Chris to every dog owner I know. My spouse and I took our new pup to Chris’ beginner and intermediate classes last year and were so thrilled with the results. The classes helped us understand and be on the same page with how to continue practicing at home. We learned so much from Chris and we credit him with how amazing our dog is to this day. He is easy to work with, kind, and super knowledgeable. Thank you Chris Brown!

I’d recommend training lessons at this location for any dog owner. Chris, the trainer, is amazing and very knowledgeable. He has been doing this for over 30 yrs and really speaks dog. He taught me things that you can’t find on YouTube.