PetSmart

Liverpool, NY · Pet supply store

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Liverpool
#9
of 14 veterinary practices
City Percentile
23%
rating percentile
Address
PetSmart, 3865 NY-31, Liverpool, NY 13090
Phone
(315) 652-1627
Website
www.petsmart.com/stores/us/ny/liverpool-store1239.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM Sat

PetSmart is a veterinary practice located in Liverpool, NY. It is one of 14 veterinary practices listed in Liverpool. Its 4.2-star rating is slightly below the Liverpool city average of 4.6 stars. It ranks #9 of 14 veterinary practices in Liverpool. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Friday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Samantha Buckley · Oct 2025

I went in looking for more fish to add to my cichlid tank. The woman with purple hair criticized me and was extremely rude. With some research (that was clearly not done) you’d know that because cichlids are so aggressive, you have to over stock the tank and then have a larger filter than for the tank with weekly water changes. Which I do. Instead she said “we can’t do that because the size difference of the fish and that customers bring them home to feed put the little ones in their own fish or they have improper care”. I repeatedly told her that I am an experienced fish keeper and this is the one kind of fish that has this exception. It was extremely insulting especially because I take such pride in my ranks. I would have chose larger fish if they had them but there were no large ones. I

★★★★★ 5.0 Mike Mastracco · Feb 2026

Very friendly cashiers along with other employees in the store... Anything you need for your pet is available here at pretty much competitive prices...

★★★☆☆ 3.0 Bonnie Buttiglieri · Feb 2026

Very disappointed with the grooming center. 3 times I have done a walk in which they offer for my dogs nails. 3 times they can't take them for just their nails. It was 1230 and they are open till 7 and said they are running behind and short handed. That is not my fault. I have 2 64 pound dogs I can't bring in together have to have my husband or daughter help out. Very disappointed with how we were treated. Maybe time to go elsewhere

★★★★★ 5.0 Michael Smith · Jan 2026

Very helpful staff! I was looking for something particular from their website and the cashier (I did not get her name) I've exactly what I was after, found it for me and I was on my way out in minutes. Thank you...

★★★★★ 5.0 Danielle Czyz · Jul 2025

Although my dog doesn't normally allow her nails to be touched, the team gave me great advice on how to approach her. After two attempts—despite her high anxiety—they still gave it a try, and now I have a plan to get it done. She did get a bath and looks amazing!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pet supply store

Top Veterinary Practices in Liverpool

NameRatingReviews
A Dogs Fancy★★★★★ 5.020 reviews
Spaw at The Cove★★★★★ 5.020 reviews
Liverpool Village Animal Hospital★★★★★ 4.920 reviews
Once Upon A Dog LLC★★★★★ 4.820 reviews
Liverpool Veterinary Hospital★★★★★ 4.620 reviews
Liverpool Animal Health Center★★★★★ 4.620 reviews
Furrever Friends Pet Boutique & Grooming Salon★★★★★ 4.520 reviews
Dog Days of Summer Grooming★★★★★ 5.010 reviews
HumaneCNY★★★★☆ 4.120 reviews
A Dog's Day Out Grooming Salon★★★★★ 5.03 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.