PetSmart

⭐️⭐️⭐️⭐️⭐️ Perfect Halloween & Grooming Experience! PetSmart went all out for their Halloween Trick-or-Treat event! 🎃 There were four adorable treat stations, and my pup had the best time going around collecting her four little bags of goodies. The staff was so friendly and festive, and everything was set up so cute with decorations and photo spots. I also took my dog to their grooming salon a few weeks ago, and they did a perfect job, she came out looking amazing. You can tell they really care about the pets they work with. Between the fun events and the great grooming service, this PetSmart truly deserves 5 stars! 🐾💛

I bought fish yesterday against my better judgement. The glass and substrate on the tanks was covered in algae. I couldn't really see in. There were several dead fish in most of the tanks. No one is taking care. It's plain to see whoever is over this dept doesn't want to be. I feel like the fish I bought was a rescue mission. Step up your game, or give up the fish department!

Do not recommend the salon because majority of the groomers are lazy and rude. Dusty and Tina are the exception to this because they are always professional/gentle with dogs/kind; the other groomers we’ve had (Nicole C. and Sydney L.) are needlessly rough with dogs (causing them to choke on the lead, or telling them to shut up) and rude to customers (told me they weren’t doing drop-ins after the store manager already told me they were and gave attitude for no reason when I was very polite). They seem miserable and probably shouldn’t have been hired if they can’t handle doing their job duties.

The associate that rang my husband and I out was incredibly disrespectful. Wasn’t greeted at the register, didn’t ask for my phone number, but when I entered it didn’t confirm the account like they usually do. She was talking to another associate the entire transaction not my favorite visit.

Today (7/17/25), 12:20 PM, I stopped at PetSmart to buy supplies for my sick elderly cat. I was greeted by a friendly cashier when we walked in, which was nice. I was able to find everything I needed. When we went to check out, the cashier let me know that there was a promo to get extra points for cat products this month and told me how to activate the promo. She also suggested a product that might also help my sick kitty. She showed us where the product was and was super helpful and polite. She also gave me tips on what to look out for and where to find other products that I might need. She was kind, patient, and just all around great. As someone who also works in retail, I really appreciated the great customer service. The products I bought also seemed to help almost immediately. I can'