PetSmart Grooming

Everyone is helpful and the manager is attentive and present. Sandro is a patient and excellent groomer who takes extra time and care to cut my adolescent puppy's nails even though my puppy doesn't love it. Would highly recommend!

I recently took my cat to PetSmart for grooming, and I’m very disappointed with the service. This was my first time using their grooming services, and I specifically requested that the area underneath my cat’s stomach be shaved. Unfortunately, they didn’t follow these instructions, and a large chunk of hair is now missing on either side of my cat. They also forgot to trim his left leg. I had booked the full-service package, which costs $106, but they downgraded it to a basic package without notifying me, stating they couldn't perform the services I requested. As this was my first experience, I didn't realize until I got home that all they had done was bathe my cat. The cleaning of the ears was performed very effectively. This was the only aspect that stood out. For the price of 75, I ex

My dogs seem to like it ok. They smell really good after and still do up til about a week later. The groomers do ask you to finish brushing them out to get the underfur or something to release. My large white dog rolled in the wild raspberries that had fallen from our backyard tree right after she got home smh. So she's got random magenta dye in different places. My other one, he looks so light and fluffy after, I think it's great for him, they have trouble getting his nails though.

Dog poop left everywhere in their outdoor potty area. Absolutely disgusting. 🤢 I have never seen it like this before over here. The poop station is within walking dusk a few feet away, can is overflowing and there’s no bags.

I had my seventeen year old daughter drop off our puppy, a standard poodle, today at 11:30 for grooming. She was told that our dog would be ready in 3-4 hours, which is usually the length of time that our puppy spends at her usual groomer. We decided to get her groomed at PetSmart due to its convenient location to our home. At 3:30, I didn't get any call or update on what's going on but I waited patiently. I received a call at 5:30, 6 hours later to say that our dog was finally ready. When my daughter got there, I told her to find out why our dog was there for 6 hours. The groomer, Alissa, informed her that our dog "misbehaved" so she placed her in a cage whilst she proceeded to groom other dogs. With this timeline, our dog was caged for at least 2 hours. Alissa also informed my teenage da