PETS Referral Center

I cannot begin to express my gratitude to the very kind, attentive staff at PETS. Their genuine care made one of the most difficult decisions slightly less painful. I truly felt cared for and witnessed the care they showed my sweet babygirl. Whenever visiting the emergency room, there’s a higher cost associated with care. That being said their prices seem on par with similar facilities out there. When emergency care is necessary it’s good to know that the care is exceptional.

We had a fantastic experience with PETS Referral Center. Our 6 year old cat, Bowie, had a life threatening emergency which we discovered at 7:30am on a Sunday morning. Turns out he had a blocked bladder and was unable to urinate. As our regular vet office was closed, we were referred to PETS. Our 5-Star experience commenced the second I walked in the door. The receptionist was both friendly and efficient … I had just started filling out the intake form, when Bowie was whisked back to the doctor. Bowie’s situation was dire. Within minutes, I was conferring with Dr Jarvis, who was also friendly, efficient and sympathetic in conveying potentially bad news. Bowie required immediate attention: first a catheter to drain his bladder, then a series of tests to determine treatment. It was

I was referred here by my vet for emergencies outside their regular hours. Over Labor Day weekend, my kitten started showing cold symptoms, and this was the only hospital open. In the waiting room, I saw the nurses working tirelessly, triaging pets and checking vitals right away. They were upfront about the long wait, and I ended up waiting 1 or 2 hours. Since my kitten had a fever, they thoughtfully kept him quarantined from other pets in the waiting area to prevent spreading germs. When it was our turn, the vet was very caring and gave me a balanced, “middle-ground” approach. Because my kitten’s vitals were stable aside from the fever, she suggested we try medication and monitor him for a few days, with instructions to follow up with my regular vet for tests if things didn’t improve. B

Brought my boy in for a toe amputation, and everyone was so friendly and attentive, even down to the decorated paper bag with his medications to go home. The sweetest staff. My cat healed up quickly and smoothly. Teddy and I appreciate you all so much! :) (Attached picture is pre-toe amp)

I unfortunately have gone in a couple of times for my babies. The doctors that I’ve interacted with at the ER department have always been helpful, caring, and knowledgeable. We loved Dr. Petauton. We also loved the support and gentle care that our technician Zena gave us. We were going through a very emotional time with our baby and she was very caring, empathetic, understanding, and kind to my baby and us. Zena gave us the medical and emotional care and attention that we needed at that time. She cared for my baby as if she was her own! Thank you so much Zena, we appreciate you so much! We are so thankful our baby was in yours and Dr. Petauton's very capable hands. The center is very clean and very well kept. There is plenty of reserved parking and street parking available. I've never wai