Berkeley Dog & Cat Hospital

We are so incredibly grateful to the entire team at this hospital for the care they gave our 4-year-old cat, Porkchop, when he needed emergency services. From the moment we arrived, everyone was kind, compassionate, and genuinely supportive during what was a very stressful time for us. They took the time to answer every question we had whenever concerns came up, and their updates were efficient and reassuring. We especially appreciated how they communicated—straightforward and matter-of-fact about his progress and what it meant, without causing unnecessary worry. It made a difficult situation much easier to navigate. We’re happy to say that Porkchop is now back home and doing well. The home care instructions they provided were clear and concise, which gave us confidence as we transitioned

We came home to find our small dog had eaten our bathroom trash this evening. We called this hospital to see if they recommended coming in - they did, said we needed to induce vomiting in the next couple hours. We brought our dog in 15 min after talking with them. The two folks at the front desk were absolutely delightful! We were pretty quickly roomed and triaged. Unfortunately I think they may have forgotten about us after saying “I’ll be right back”, because after waiting another hour nobody came by. We asked the front desk for assistance twice and were told that team left and they couldn’t tell us when we’d be seen. At this point we were outside the window where the treatment would be effective. So we left with no services rendered. Would not come here in a time sensitive emergency.

Berkeley Dog and Cat is a wonderful veterinarian hospital. I have been coming here for over 20 years after taking my dog to numerous other vets to find out what was wrong. They figured out her health problem right away and she went on to live a long happy life. Now I take my cat there. The vets are top notch and the front office staff are kind and welcoming.

I've been going to Berkeley Dog & Cat for almost a decade. In the past, they've provided solid care. With my cat's most recent health issues, however, they have fallen very, very short. They misscheduled surgery twice, booked unnecessary appointments, and promised to cover costs incurred because of their negligence, only to refuse at the last minute (I guess I should have gotten that promise in writing). If you’re looking for clear communication and prompt service, look elsewhere. The quality of care has gone way downhill, and now I have an end-of-life appointment at a different clinic for my beloved kitty. Steer very clear of this place.

I’m so grateful for Berkeley Dog and Cat hospital and the kind and attentive care they have been providing my elderly cat. Dr. Olson is so kind and patient and really listens to every concern. She’s my favorite vet there (I had an experience with another vet that wasn’t so positive but Dr. Olson more than made up for it). They really went out of their way for me today to get my sweet old gal in for an urgent care appointment and I’m relieved that things weren’t taking a turn for the worst as I had thought. I’m confident that my kitty is in the best of hands. Also, Keisha, who handled my calls and acted as a liaison between me and Dr. Olson, was wonderful, helpful, and very kind as well. Thank you Berkeley Dog & Cat for a positive experience today that has given me peace of mind and my kitt