Petco

I don’t usually do reviews like this but…the store is great, they have every thing I need, however the customer service needs attention. On my many trips in it seems to be the same young lady who is either eating lunch at the register or talking to another cashier as they are helping a customer. It’s very unprofessional. I don’t want to smell your salad as you ring me up, there has to be a break room for this. Also, put the cellphone down when you are helping a customer check out. What’s worse, you can see it affects the other associates as they are trying to give full attention to the customer. This needs to be addressed.

Booked a grooming service two weeks in advance. During a holiday week. Groomer called out. Store cancelled last minute with Tiffany P. the groomer. No one called to notify me. I called the store before leaving to confirm employee said “No problem, come on down.” I get there to find out the groomer is not there, there are no other slots available. Horrible service, Do not recommend this Petco at all. Go to PetSmart across the street.

Bathroom has a code. And no one wanted to give the code because they were busy and couldn't walk us over. My son had to pee really bad ..I had to leave and go me t door...very very bad policy

This petco from the minute you walk in everyone is so friendly and caring I just love coming here. I stopped coming after a bad experience with the trainer but besides her the customer service here is amazing and why I came back. Thank you for caring for my doggie.

Prices are very high in the store is always dirty