Petco Grooming

We have been going to Nicole for about 3 years and I can’t be more satisfied. Not only do Alice and Rex always look great but they are always done in about two and a half hours and we never have a problem getting an appointment. I highly recommend Nicole and Rebecca at the Short Pump location of Petco. I have a lot of anxiety about leaving my dogs places and Nicole has always eased my concerns and now I no longer worry about them. For the past two years Nicole has even given us personalized Christmas ornaments with locks of their hair she saved from a previous grooming visit. The most thoughtful gift I have ever received. Thanks Nicole and Rebecca for always doing such a great job with such pleasant attitudes. You guys make 9 am on a Sunday awesome!

The ladies at the reception desk were very nice and although I was 30 minutes early, they received my dog without issue. I am very pleased with the service and will be back next month for our scheduled grooming session.

The team at Petco has taken great care of our dogs for years. They are friendly and professional and we will continue to go back for grooming.

We ordered just a regular trim and wash. They cut off my yorkies eyelashes and did a horrible job. His baby fur was catching on his nails so i trimmed him a bit and i asked them to cut the rest off but they didnt. They also tried to charge me for services that i didnt order. Theyre not good at theyre job and i had to pay 70 dollars for nothing. They failed to trim him and just used the excuse that he was too scared and thats why they couldnt do the job. Very poor service. It wasnt like this before. Such a shame.

Terrible experience. DO NOT MENTION anything about your dog possibly having a heart murmur or they will turn you away. It would be nice if they let customers know that before they book an appointment and make the trip there.