Petco

Came to get some moss for my isopods. I was told Petco would compare the price of their item with their online store. Never before did I have so much pushback with this. The cashier at first said she couldn't match it because this item was part of the Vital Care Premier exclusive. Ok if that was true then why when I put in my cart on their website it charges me only $5 and some change on the website plus shipping? She then got the manager who also said they couldn't match the price because I wasn't a member of Vital Care . Why is it that the employee and manager do not know how their own website works for the company they work for. It was embarrassing and I won't be going to this location anymore. I'll just save my time and buy it from Amazon which I'm told by several employees at differen

I am really happy with my recent experience! We saw a Black Capped Conure 2 weeks ago but he was a bit out of our price range. He really connected with my son who has High Functioning Autism so I call him his little service birb. We couldn’t stop thinking about him and even pre-named him “Scritches”. We went back again 2 weeks later and he was still there and remembered my son..and he was marked down. I went to check out wnd the manager was extremely nice and noted we had been checking the bird out and reduced him further to go to a good home which was amazing. Best purchase we have ever made! He has such a fun personality and loves loves lovesssss his new home! Thank you soo soooooo much!

This is my favorite Petco. The store is always clean, staff are friendly and helpful. When they have animals present, their “housing” is always clean and maintained.

Had to go petco to pick up my parrots food After finding the brand I get it was stocked on the shelf with a ticket that said $25.99 Went to the registry and Jeffery rang me up. I was charged $31.99. I told him that was the wrong price and the ticket said 25.99 We went and checked, there was another bag on the shelf. I was told it was in the wrong place , and no sorry for the inconvenience or i'll give you that price "since it was our mistake " I guess no customer service at that store, I'll be going elsewhere to spend my hard earned money

First time bringing my baby here for a quick walk-in nail trim. Emily did such an amazing job with him. He's a chihuahua, so naturally scared and anxious for no reason, but she was so patient and caring with him. This will be my new go to spot for grooming needs for Mr Chico.