Pet Supermarket

The associate who was supposedly 'helping' was not at all friendly!! I was there to get fishes for a 150 gallon tank and so was taking time to decide. The associate was not helpful! Guess what! The fishes have already started dying and the plants, too!! I went to pet supermarket because I have shopped their store several times and so took my friend to her location's store....huge disappointment! My friend spend almost 300$ for what?! Never going back to this location!!

I just got a ferret here today. I forgot to write her name down, but the employee who helped me was so cool and answered all my questions. She even told me which food they were using so I can get it to make sure to transition him to the food we use at home. She even let me know the other ferret was a bitey ferret (I have small kids). It was an excellent experience. I'm sure we'll be back soon ☺️

Whomever worked the shift for February 26, 2026 they were following black customers in the store. They were not welcoming, very rude and eveytime a black person asked to pet or see one of the animals they said no. I will contact corporate and file a complaint with the BBB aswell. You should not have workers like that at your establishment. The youg lady that was training the dogs was nice. The other woman need to be investigated immediately and fired.

I have used the self service dog bath several times and love it. Tonight in absolute desperation and on a time crunch (due to my own poor time management skills and procrastination) I came in very close to closing to give my dog a bath. Having previously worked in the service industry I am keenly aware that lack of planning on my part does not constitute an emergency for others. Kelsey and Trinity were absolutely gracious and allowed me a to use the wash service and provided the same excellent service I always receive. I will not expect this again, but I can assure you that I will never forget. Top tier service!!! Photo of my girl from a previous bath experienced at Pet Supermarket. I am not so bold as to come in at the last minute and then do a photo shoot.

I had just left Pike Nursery from buying my dream tree, a Miniature Japanese Red Leaf Maple for $350. I'm driving down 34 in the left lane at full speed(55mph) and following a Pet Supermarket delivery van. Suddenly, as they approach the intersection in front of their store, the lady driving the van slams on the brakes and hits her left blinker. She didn't even attempt to get into the turn lane. She stopped in the fast lane. I had to slam on my brakes and so did the cars behind me. My new tree, along with 2 other plants, came flying from the rear of my jeep to the front. The force literally tore 3 limbs off my new tree. I was also nearly rear ended because everyone behind me was doing 55mph too. I'm just heartbroken after spending over an hour selecting the right tree and now seein