Olympia Pet Emergency

I don’t even know if words are enough, but I need to try. Living in a rural area, you quickly realize that emergency veterinary care is not something you can assume will be there when you need it most. When your world is falling apart, distance matters. Access matters. Compassion matters. This team provides all three. Our two Shih Tzus were not just pets. They were 12 years of our lives. They grew up alongside my three boys. They were there for scraped knees, long days at the ball field, holidays, birthdays, heartbreak, laughter, and quiet nights at home. They were the sisters of our family. Last July, when one of our girls began to decline and we knew the inevitable was coming, this team wrapped us in gentleness. They treated her with dignity. They treated a sobbing single mom with kin

Missed diagnosis caused needless suffering We brought our 10-year-old dog, Sadie, to this hospital on 10/27 after she became lethargic, stopped eating, and was too weak/wobbly to get up. We clearly told them she ate raw salmon on 10/24. Despite this high-risk exposure, no antibiotics were given, and she was diagnosed with vestibular disease. We paid over $1,200 and left without treatment - even though her platelet count was already low. Sadie continued to worsen and did not display vestibular disease symptoms. As of today, she can barely stand, walks only with help, pants heavily after minimal movement, and is extremely weak. After doing our own research, we took her to a new vet, who found she had a fever and enlarged lymph nodes consistent with salmon poisoning, confirming what should

TLDR: GO ANYWHERE ELSE. AVOID THIS PLACE. I brought my 12-week-old puppy in with clear symptoms of SPD (common in the PNW) and known salmon exposure. I explained I had financial help ($750 from PACK/CFA) and needed actual treatment—not unnecessary tests. Instead, they: • Forced a parvo test I tried to decline • Charged me over $700 for a negative parvo test, a fecal, and “upset tummy” meds • Ignored all symptoms of salmon poisoning • Claimed her lymph nodes were “fine” and she was “getting better” while she was lethargic, vomiting, and starving • Took her for a blood draw, then told me the next day I had declined a blood draw • Left my sick puppy covered in diarrhea in the back, then returned her stressed and filthy • When asked for lifesaving antibiotics, I was told the vet “left for s

I brought my 10 yr old dog in with some sort of vaginal prolapse. On ALL the registration paperwork I clearly stated that I agreed to the consultation fees, but wanted to discuss any additional procedures/expenses. They took my dog into the back to see the vet, which was odd. Then the vet assistant told me they wanted to do an ultrasound, which they wanted me to pay for first, and estimated over $700. I wanted to talk to my husband before agreeing to this - did not sign consent form and did not pay. Then upon discharge, there was a $193 charge for the ultrasound I did not consent to. Turns out that was a miscommunication between the doctor and the hospital so they refunded that fee, the part I have a big issue with is the way the receptionists OPENLY talked trash right in front of me, sayi

On the evening of the 16th, my Shiba Inu escaped. I just wanted to send my praises and gratitude to Rick who found Renji, was so very kind in communicating and made sure he was alright. Rick assured me that he did a thorough look over of him to screen for injuries etc. I didn’t have my car so he walked all the way to my apartment complex and returned him promptly and safely. I couldn’t have hoped for a better outcome. If Rick is any reflection of the kind of treatment pets receive at Olympia Pet Emergency, then I most assuredly would trust anyone there.