Hardin Valley Animal Hospital

We’ve been clients at Hardin Valley Animal Hospital since 2016 and until recently had generally decent experiences. Unfortunately, today completely changed that. My dog Bear is one month overdue for his annual physical—life happens, we just moved houses, and we’ve always been responsible pet owners and on top of our dogs’ care. When I was here a month ago, I picked up Simparica Trio for both of my dogs (Bear and Ralph) and scheduled Bear’s overdue annual with his primary vet, Dr. Moxley (who has always been great!), for the first available appointment with her—which is coming up in three weeks. At that visit, they had no issue giving me his medication. Today, when I came to pick up their next Simparica Trio doses, they would only give me Ralph’s and refused Bear’s, saying he can’t get it

It was our first visit for a puppy check. It was a great experience. We definitely picked the right place. Staff was very nice. The tech and vet were very good. They were very gentle with our pup. I would have given more stars if possible.

A little on the expensive side BUT worth it. My dog Banjo is very anxious at the vet and also dog reactive. He’s been to another vet once years ago and was aggressive. I wanted him to get his vaccines and they recommended setting up a fear free exam to see what we could get done. They were AWESOME!!! He got all his vaccines and they were so great with him he didn’t aggressive at all. I was so nervous to bring him to any vets after the last experience so I am very grateful to the vets and staff that gave us such a peaceful experience. I would 100% recommend Hardin Valley Animal Hospital to anyone with anxious or reactive dogs!! Or any pets in general, really.

This was our first visit to the vet with a kitty I inherited after my dear aunt passed. Kelpie is sweet as can be but she is very anxious in new situations and she is not a fan of vet visits. Dr. Ledford and the staff at HVAN went above and beyond in making us, and most especially Kelpie, feel comfortable. The front desk staff immediately escorted us into a room since there was a large (but very sweet) dog on a leash at the front desk in the "cat" area that certainly would have made Kelpie even more anxious despite the cat carrier she was in. Dr. Ledford and Vet Tech Madison had no problem sitting on the floor and letting Kelpie approach them. We felt very welcome and Kelpie was very well cared for.

We brought our dog here for a second opinion and have decided to keep his care here from now on. Everyone in the office is very kind and they kept him calm from the start (he's anxious) I love that they make estimates and go over everything with you before a decision is made. They even took note of his favorite treats and had them out for him. Amazing place and amazing people!