Bubbles Pet Spa Encino

I was a loyal client for 10 years. Recently, after I declined an appointment because my dog was dealing with recurring ear infections, I expressed concern that the infections seemed to show up shortly after grooming visits. On one occasion, the ear infection was also accompanied by a bacterial skin infection. I shared this as a health concern about my dog, not as an accusation. Shortly after raising that concern, I learned my account had been flagged and I was no longer allowed to book appointments. During my conversation with management, it was mentioned that my dog had shown some “aggressive” behavior. This had only ever been brought up to me once in the past, very briefly and in a way that did not seem serious at the time. There was never any indication over the years that continued s

I love this shop and so does my mini Schnauzer he always comes out perfect and he loves his groomers. I usually get the full grooming package and and u couldn't be happier with the results. They also sell many pet accessories and treats which makes the visit a lot more fun for my little boy.

I had the most wonderful experience here!! I work for a dog rescue and was told to go here for the self service dog wash because it’s a room so it’s great for my nervous dog. I haven’t used that yet, but took my foster fail Ludo here yesterday instead! He was a stray from Mexico who arrived in March, in shambles. His grooming was the very last piece needed in his ‘after’ story! I have been elsewhere in The Valley and done it myself and never saw a huge difference. I talked to the person at the front about my experiences and she was super knowledgeable about the breeds he’s mixed with (husky, German shepherd, chow) and did an excellent job on setting expectations. I used to do hair so I know a powerful consultation when I hear one and she made it simple but effective. Things I mentioned lig

I have to bring my baby dog (not a puppy but I still call her my baby doggie) to Bubbles. The groomers there are so sweet to her, I can tell because she’s always happy to see them. Plus, they do a great job when they bathe her and give her a haircut. Lily the malti-poo with one terrier ear, she’s so cute.

They have zero appreciation for their customers. Their front desk staff is rude. Their prices are excessively high. I used to be a customer, but I will never go there again. I strongly recommend finding another place to have your dog groomed.