Brosville Animal Clinic

Have been going there for a couple of years. Not anymore. Horrible front desk professionalism. Hung up on my wife then denied it. She called back only to be put on hold for 15 minutes. They were too inexperienced and unprofessional and worried about getting out early to listen and try to give help and understanding in a very hard situation. Several red flags from our experience the past few months. Update: Another local vet worked us in, last minute. During the wonderful experience with Kings Mountain Animal Clinic, it became clear that Brosville lied to us about what they could and couldn’t do to actually help us and our pet. It also became painfully obvious what their mode of operation is. Here it is……Helping the individual and pet is NOT top priority……..make up bogus “requir

Saw McDaniel for my cat who wasn't feeling well. Did xray everything looked good. She expressed his gland without me asking her to or to even let me know that she was going to. Came in and told me what she did, that he had a fever, gave an antibiotic. Next day I called about a milky, stringy substance in his urine. Was told by staff(vet tech) not to be concerned. Called the following day about him having muscle tremors figured it was pain from gland expression but he's never had it before and he was excessively cleaning which I informed them. Knew something was off but just didn't know what as I tried to look but he was guarded. Get back home and discover on Christmas she ruptured his gland when expressing it. I only saw her because I had no choice as Ritzi is who I prefer. Now I've got to

I took my dog to them, first time visit, her foot was red and swollen due to skin allergies she has. They gave me meds and sent us home. A week later, my baby had a fast growing, mean lump come up on her side, I googled of course and it mentioned cancer bc of how fast it grew. So I took her back and they dismissed me, said to wait and see what happens. Well, it was cancer and she had other places come up later on and she had two surgeries to remove the tumors. Thank god I took her to Cherrystone, bc they saved her and this vet didn’t give a shit.

During our recent visit and as always we were showed much respect. Our baby Patron does not interact well with other dogs. The employees handle the situation with gifted skills. I highly recommend Brosville Animal Clinic to anyone needing love and care for their pets.

Even though my baby didn’t make it and passed away, this place still deserves a 5 star! They tried their best to help him in every way they could! Everybody was super friendly and understandable!