Banfield Pet Hospital

I don't know why they call this place a hospital when it's less than a clinic. When I arrived the receptionist was super rude. Despite me telling,(I believe her name is Kay/ Kate) and showing her my confirmation appointment she continued to dispute until people around her started to give her that look and the woman that also had the 4pm appointment said something. "What's the issue if he's showing you his confirmation? " it wasn't until then that she went in the back, came back out and placed me in a room after trying to find every excuse not to see my puppy. They look at the cherry on my puppy eye (the reason for my visit) and told me all about why it's important for me to get pets spayed and neutered. "But what about her eye?" That's why I'm here" She already has a vet who explained all

Thank you for performing so well that life-saving surgery on Arlita. She's happy again now 😸

I made an appointment over the phone for my cat, and there was no wait. Ari helped me and was absolutely magnificent. I got quotes for monthly wellness plans, took care of my appointment and was VERY professional and reassuring. Obviously we all care about our pet lives, but it really came across that this practice cares and employs great people. Thank you.

Terrible experience. I took my cat there she had scratches under her chin. They could not examine her. They couldn’t put collar on her. Can not put tick medicine. The excuse is she doesn’t let them. So for your kind information that’s why I was there. They charge me exams fees and a fortune for treatment. Which never happened. I address that issue, Without collar she will keep scratching. The answer is we can’t do it. But we will still charge you

All the groomers that have taken care of my pup have been completely wonderful! So kind and caring and sensitive to my nervous pup’s fear if the driers. Im so grateful to them!