Banfield Pet Hospital

One of two favorite Banfield locations in Utah for the amazing customer service. They are centered on providing efficient and beneficial care for my pet. Pricing is reasonable as I am on the wellness plan which saves me a lot of money for preventive care throughout the year. I always appreciate the time spent taking great care of my pet when he is under their supervision. The doctor and vet tech provides detailed information to keep me educated about my pet at all times.

Their team is incredibly amazing. We had to bring our 7.5 year old malmute wolf husky mix, in to my euthanized due to his idiopathic epilepsy. He was having more aggressive seizures and his normal vet said he could go any day, because of his seizure. It was a really hard day for all of us, but this team was so kind, and patient with us. They gave us all the time we needed to say goodbye to him. They didn't rush us, just gave us so much time with him. They treated him like he wasn't just another dog being put down. They were gentle with him. Thank you Banfield team for being so incredibly supportive.

This location truly cares about their patients. My dog was having a minor medical issue, and I immediately drove him here. I arrived 15 minutes before closing, and the staff could not have been kinder. They saw him right away and gave him the care he needed. My dog is now doing much better, and I am so grateful for the compassion and professionalism at this Banfield location.

Never go here! When I initially called to get a quote for my puppy shots they said it would only be $170 they had me drop off my puppy and then when I went to pick him up they’re telling me it’s $300 which is not what I was originally quoted, they then kept insisting and insisting on a wellness plan when I told them no to begin with, they kept insisting and when I asked them straight forward “how much would I pay out in the front desk for just the shots” they told me again $300 and apparently they did other services I did not ask for, I felt like I had no choice but to do this wellness plan (all they talked to me about was if I wanted it with the neutered included or without) they said it would be $50 monthly while my dog is a puppy and they couldn’t even explain when the payment would pro

If you’re hoping to actually see a vet here, bring a tent and some snacks because chances are your appointment will mysteriously vanish so someone can enjoy yet another “extended lunch break.” We’ve had our appointments canceled more times than this clinic has probably refilled a water bowl. I get that everyone needs to eat, but maybe don’t schedule clients during mealtime if the vet tech’s lunch is apparently a national holiday. Pets don’t get healthier waiting around for reschedules, and neither do their humans’ schedules magically clear up just because your staff wants extra dessert. We love our pets, and we expect their care to be treated with at least a fraction of the seriousness your team gives to lunchtime. Sadly, this place made it clear where their priorities lie and it isn’t