Banfield Pet Hospital

I’ve been going here for years for my cat Chloe and this is the only location I really trust. She recently was diagnosed with kidney failure and they (specifically my doctor John Haines) has been amazing with teaching me how to give the IV, giving me solutions like the senior plan to help me save money and only recommending certain tests to be done for her that are necessary so we can spread out all the things the plan covers. My doctor Dr Haines is so great- he’s been transparent from the beginning, makes me hopeful and generally cares about the pets he sees- and you can tell! I would recommend him to anyone who wants someone they can trust and ask 1000 questions to and he will be able to give you information without explaining it in a way that you can’t understand.10/10! I also came in

Banfield has taken of my two cats for the last five years. Specifically Dr John Carlos Haines has seen them for almost every single wellness, illness and surgery they have needed. My cats are very comfortable with him and I appreciate his knowledge and kindness. Overall staff is great, check in has been smooth and I like being able to grab essentials at PetSmart while I am there.

I scheduled my appointments online weeks in advance and specifically noted that I needed a flight certificate. The day before my visit, the front desk called to confirm my appointment and what it was for. Despite this, when I arrived the next morning, I was informed that no veterinarian on staff could complete flight certifications and that nothing could be done. This should have been communicated to me well before my appointment so I could’ve made other arrangements. The short-haired blonde woman with glasses was the only person who showed any initiative. She made multiple calls and managed to find two clinics that could accommodate a same-day appointment. Her effort was appreciated. However, after being told they could not perform the service I requested prior, I also called around fo

My pet, is always anxious and nervous at the vet, but Dr. Haines at Banfield Pet Hospital was very kind and reassuring to me throughout the visit. My dog recently had his teeth cleaned and went under anesthesia, and I was worried, but Dr. Haines explained everything clearly, answered all my questions, and helped me feel at ease. My dog did so well and had no side effects after the procedure, which was such a relief. The staff were also wonderful — they checked in with me before and after the procedure, kept me informed, and made sure my pup was doing okay. I’m so grateful for the care and support they gave both of us. Highly recommend Dr. Haines and the entire Banfield team for their compassion and follow-through. 🐾❤️

Thank you for taking care of my kitten’s neuter and hernia repair! He was ready to go home super quickly the same day and has been recovering very well. The hernia repair incision is smaller than I was expecting so I’m very happy he will have a faster recovery!