Banfield Pet Hospital

TLDR: KILLED OUR CAT YOU ARE NOT A HOSPITAL, YOU ARE A CLINIC. YOU DO NOT KEEP OVERNIGHT. THE INCOMPETENCE OF YOUR EMPLOYEES KILLED OUR CAT. Killed our cat and NOT A HOSPITAL. Went in a month ago on October 29th with a coupon for a free checkup so we decided to use it as he was seeming to have rapidly progressing issues. the vet (very nice and helpful) told us he probably had liver cancer or fatty liver, which we also assumed, and told us he would be “stable enough” to get to a close urgent vet they recommended. A HOSPITAL would be able to keep overnight, a CLINIC doesn’t. CHANGE YOUR TITLE. Checking out took 15 minutes longer than expected because the person at the front desk “needed an emailed version of the coupon” and wouldn’t accept it as we had it pulled up on our phone. When aske

Everyone here is just wonderful! So kind and knowledgeable. Baby Rocket was very nervous about her upcoming trip. She was losing sleep over it! But the professional team at Banfield Newnan helped her calm down and she had a great trip!

The worst place to bring your pets. Their prices are outrageous, anything beyond a routine check-up comes with inflated rates. They make you wait 30 minutes to hours past your scheduled appointment, yet if you’re not exactly on time, they’ll still charge you. They give you a designated pick-up time, but often keep your pet for over an hour after that. Overall, this is the worst experience I’ve had with a veterinary office. You can find far better rates elsewhere, and medications are often half the price on sites like Chewy.

I just love the staff and doctors here. Always feel like they take the time to make sure they have answered all my questions and attentive to my pets needs! Lots of love Rex and Butters 💙🩷

So helpful! Definitely going to this location from now on. Needed a quick vaccine for my dog when they needed to be boarded and they got me in same day and made it happen.