Banfield Pet Hospital

I came today for a cat check up. My cat was feeling very unwell and to be honest, I don’t feel confident he’ll be around for long. However, despite this, my visit was the best I’ve had. I never had such considerate, and thoughtful service coming from a veterinarian place. I’ve always had miserable experiences and high expenses. They worked with me. It means a lot what they did today. I would definitely recommend anyone with a pet, or willing to adopt one to come here.

Love that even walking up they greet my dog, they consistently update me, and I could see through window, workers are playing with my puppy. I know my dog is in a loving environment here.

I love the service,the plan and the considerate people that do extra tp help me and my pet.I am on a fixed oncome and sometimes when I need medicines lately they seem a little out of my budget.Other than that I haven't found a plan that is,more accomodating than Banfield.

This service is really awful never and I mean never sign up for it even if it sounds like a good deal. So far they have lied to me about canceling the service for 3 months still charging me each month. Today when I called they kept transferring me to the same department each time with an over 40 min hold and when I finally got someone who said they can help I wanted a supervisor but was told they don't have one so will have to call me back. Being mad I reached out to the BBB and in less then 30 mins they got back with them lying saying I never tried to cancel with them until today and that now I owed them 140$ and they said I was told this but never once was I. If you want to deal with a company that lies, adds extra charges out of no where and will put you on hold for over 2 hours at a ti

My dog died and they never detected the cancer he had and he paid for the last exam he owed me.