Banfield Pet Hospital

I was so worried trying to find a GOOD Vet, close to home in Burleson because there are a lot of shady, ignorant and just plain stupid vets in Crowley and Burleson...I had been to 4 and they ALL were Horrible!!! My prayers have been answered with Banfield! I am Soooo impressed (and relieved) that I found an AMAZING VET. at Banfield... Dr. Williams, Vet Tech-Ms. Michelle, and Nail Tech - Darian and the office staff was Soooo nice. Y'all were all so very kind, patient, caring, non judgemental and it was just a very very good visit. Y'all have me and my baby Flex- For Life!!!! Thank you so much!!

Consistent with poor quality of service. We have been put in rooms for almost an hour with no doctor, not addressed when arriving until we SAY something. Went to another location finally with far better service and doctors at Burleson NEVER told us the conditions the other location found with our dogs.Their Practice Manager is dismissive of any issues.

We have been with Banfield for 14 years and the location on Alsbury for 9 years. I love their staff. Everyone is helpful and really wants to care for your pets. I have 3 dogs and they actually love the vet. I trust them with my dogs.

My babies get taken care of here and they are wonderful people. Very patient especially with Nova my 4lb yorkie. She gets so excited she tends to pee and the lady caring for her was so kind and understanding. Both Cody and Nova have the wellness plan and get treated here regularly. They are great people who are patient and kind. I highly recommend them!

I do love the staff and the people there for my animals care, but the Optimum Wellness Plan that part only wants money. I called on August 12th to our Banfield to tell them our cat had passed and I needed to cancel the OWP that was with her. They didnt give me any further directions but stated that they will do that. We found out that we were still being charged 2 months later. My husband called the OWP number to tell them that we spoke with Banfield and told them to cancel it but OWP stated that they should have told us that we needed to call or cancel via the app....also since it was an annual plan and not monthly they had us pay $90 dollars to cancel...but they turned off the autorenew. We weren't informed anything and so now with the money from the hospitalization for our cat before sh