Banfield Pet Hospital

I have been a customer since 2022 in the premium plan which has saved me so much money upfront and provides the ultimate in my pets preventive care and special procedures. The process for check in once you arrive is too long. I urge them to get a pre check in on line for all appointments and send you a reminder to fill it out to ask those questions on line so that when you arrive they already have all the concerns- approval for care- who is responsible for the bill and so on answered . It will save so much time and people will not grow so impatient waiting ..

Review: Banfield Pet Hospital I’ve had a disappointing experience with Banfield Pet Hospital that left me questioning their priorities. Every visit seemed more focused on upselling additional services than actually caring for my pet’s immediate needs. Instead of addressing everything during a single appointment, they often recommended coming back for procedures that could’ve easily been done then and there. It felt more like a business transaction than a healthcare visit. Thankfully, we’ve since found another animal hospital where the doctors genuinely care and prioritize our pet’s well-being over profit. The difference in service and sincerity is night and day. If you’re considering Banfield, I’d recommend doing your research and exploring other options first. Your pet deserves thought

This place is not equipped to handle high energy 60 pound Labrador retriever. This was the second visit they gave me tranquilizers for him and he was docile and slow with a muzzle. They took him out of my sight. I didn’t hear any noise brought him back and said we can’t handle him. Maybe if you get a tooth cleaning next time we can do the regular visit after we put him to sleep dangerous to some dogs so every visit they want to put him to sleep because they haven’t got the manpower or equipment to take care of a high energy dog, which has been already drugged. This is ridiculous. First visit went fine cause it was in the office in the room and I was there to help hold him without any drugs and everything went fine. I would not recommend this place unless your dog or cat acts like a zombie

It started out fine. Regular visits, regular vaccines. Then, my dog had a positive heart worm test (they rx’d preventatives but didn’t run a test for 3 yrs). That one visit was $400. That doctor was nice- at the time- tells me $3k average for treatment. Then I call with questions and he gets angry and completely unprofessional with me so I then transferred clinics. Total for heart worm treatment at a different clinic, which has been wonderful and professional, $400!! Do not go here! They are absolutely stealing from you. Some staff are great but WOW. I’m in the medical profession and this was just unacceptable all around. Broke my pockets and my feelings!

I had an appointment at this hospital and honestly, I don't recommend it. I felt like they didn't want me to come back here.