West Loop Veterinary Care

Dr. Winson was absolutely incredible with our cat, Sadie, when we brought her in on suspicion of her getting into some lillies that could've been lethal to her. Dr. Winson was incredibly knowledgeable and compassionate with us. She patiently explained everything that she was analyzing on Sadie's bloodwork and panels and kept us updated regularly through a very stressful and emotional experience. I could tell she genuinely cared and was concerned about Sadie; this level of compassion and empathy is rare and made me feel so comfortable and confident that Sadie was well looked after and would get the care she needed. We did not have to wait for a single minute once we arrived with Sadie and explained her situation, they identified her as a high-priority patient due to the severity of her inci

I cannot thank West Loop Veterinary Care in Chicago enough for the outstanding service they provided. I urgently needed a USDA certificate for my dog in order to travel internationally, and the clinic truly came to the rescue. The entire staff was professional, kind, and extremely efficient, making what could have been a very stressful situation so much easier to manage. A special mention goes to Jocelyn, who absolutely saved the day. At the airport, the airline staff member in charge of our check-in was completely unprepared — she had no idea what the USDA certificate was, what the required vaccines meant, or how to process the paperwork correctly. Jocelyn personally called the airline desk and, with incredible patience and professionalism, explained step by step everything the staff mem

This establishment has honestly changed my life! The vets and the staff are people who truly care for YOU and your loved furry children! I honestly don’t think I could’ve asked for a better vet and team to care for my babies. They have diagnosed health issues other vets have overlooked, they go the extra mile to ease your mind and find you solutions. Even on my hardest day of putting my soul dog down, they made the process feel like I was surrounded by family from the time I walked through the door. To even now weeks later I’m still receiving love and reminders I’m being thought of by them! I’m in absolute shock that they go so above and beyond! My babies truly made friends that I never thought even possible for them to have. Absolutely worth every penny!!! My babies have worked with almos

My girl fur baby was attacked & injured by another dog on 9/23/2025. I called around to various urgent care facilities but West Loop stood out among them all. Of course I was a a wreck after the attack. I couldn’t stop crying as I talked to the receptionist. The compassion and kindness given to me, over the phone, touched my heart. We entered the office and felt at ease. The entire staff provided excellent care to my baby & myself. Now, the fur baby is healing. The phone calls received from Dr. Winson & staff following our visit put the cherry on top of sincere care. Thanks so much for helping us!! Alicia & Bella (the fur baby)!🐾

Had my first appointment being new to Chicago with my chihuahua mix Axel. He's had some vet fear in the past and I was a little concerned about getting his booster shots specifically. Dr Saul and Vet Tech Aby were AWESOME! I was very impressed with how much time they spent with my dog and I, and we worked together as a team to distract my pup in a positive way prior to and during the exam and injections. The approach of "fear free care" is accurate. Would recommend!