Vetco Vaccination Clinic

The visit was fine. The doctor was skilled and attentive. The problem was getting the actual medication. Vetco is supposed to make everything easier, but that’s far from the case. They gave me the incorrect prescription and also never asked me what brand of heartworm medication my dog takes before prescribing it, resulting in two weeks out and Petco.com canceling two of my heartworm medications, due to a prescription for a different heartworm medication. I called vetco’s “mobile vaccination team” and all they could do was tell me to take my dog to yet another Vetco clinic to get the prescription changed. Meaning I’d have to put my dog thru another heartworm test just to get their mistake fixed. No. That is not ok. On top of that there is no way to get a hold of the vet that “prescribed” th

I’ve generally had good experiences at Vetco, and most of the staff are friendly and helpful. However, during my visit on August 5th for vaccine, I had a frustrating interaction with a male nurse (or possibly a vet) that left me disappointed. I arrived at least 5 minutes before my scheduled appointment at 3:55 PM. The vet and staff were still assisting the previous client — the dog was still on the table and they were still talking. I waited patiently, clearly visible to everyone. When I finally asked to check in, the male staff member told me they were closed, pointed toward the previous client, and said, “This is our last appointment.” I told him my appointment was for 3:55 PM and that I had been waiting. He insisted it was already 4:00 PM, then checked his Apple Watch — which actually

I went to the 2nd ave and 52nd vetco clinic location today and I don’t usually write reviews but this vetco clinic was a very distasteful experience. The vetco staff were not interested in answering any of my questions, as I am not a vet I obviously will have questions. When I first got there and waited to talk to them and check in they completely ignored me without even letting me know that they will check me in, in a second. Secondly the vet assistant was very aggravated with any question I had and in generally had no interest in not only answering questions but providing a good experience. She scoffed and groaned at almost everything. I felt almost stupid asking questions. The overall petco staff was very nice however the vet and vet assistant make this a really distasteful experience f

The vet clinic area is literally just a table in the middle of the store. The vet and assistant were very standoffish and not welcoming. The vet administering the vaccines to my dog did not wash his hands before or have gloves on. He took a band-aid off mid-appointment and proceeded to use his shirt to wipe his hands. Very unsanitary. Would not recommend this location.

For Vetco: Doctors and Vet assistant, Dr. Alyssa, Samantha C, Alexander C., Jacey V. They were a great team. My Bluey goldendoodle did excellent here. Vaccination was perfectly administered, they answered my many questions.