Vetco Total Care Animal Hospital

Wonderful. I was there a fewxweeks ago with my puppy Stella Rose and i was very happy with everything. This time I went with Stella’s sister Luna Bella fir core vaxes.Everyone was efficient and courteous. The vet assistant and the doctor were wonderful. Vetco is perfect for lower cost care for someone like ne on a fixed income. I will definately continue with vetco. Thank you!

UPDATE (8/30): sadly, my second visit was the complete opposite. I brought my other cat, frida, for a rabies shot and the front desk was extremely rude to me (not same staff as last visit). even worse, I was told they wouldn’t give her the vaccine due to an internal policy, even though my cat dorothea received the exact same vaccine here just two weeks ago. they said since i’m traveling abroad they wouldn’t give her the shot, however two weeks ago i mentioned travel plans openly (the staff even shared a list of clinics I could go to get a pet travel certificate). I came all the way from astoria for this appointment and left feeling disrespected and frustrated. the lack of consistency between staff and the unprofessional treatment at the front desk completely changed my impression of this c

I had a great experience at Vetco Total Care in Union Square, especially thanks to Dr. Kenya Crawford. She was incredibly sweet, gentle, and kind with my cat, and she made both of us feel very comfortable during the visit. Dr. Crawford took the time to explain everything clearly and with so much patience, and I could really feel how much she genuinely cares about her patients. It’s rare to meet a veterinarian with such warmth and compassion, and I am truly grateful for the care she provided. I would happily recommend Dr. Crawford to anyone looking for a caring and trustworthy vet.

The first appointment was with a great vet who showed genuine care for my pet. But the second appointment for an X-ray was with a different doctor who didn’t like my pet and then reprimanded me for asking questions about my pet’s condition. To make matters worse, my understanding was that the second appointment was to get an x-ray but the doctor said they were booked up already. What? I had an appointment for an X-ray and you are already booked up? Why wasn’t my x-ray appointment honored? Or why didn’t someone call me and cancel the X-ray appointment then? They charged me for the visit and told me to schedule the x-ray for a later date! Talk about bait and switch. Waste of my time and money. Don't be fooled by the owner's reply. They offered no correction whatsoever.

Words cannot fully capture our gratitude for this veterinary team. We recently had to make the impossible decision to say goodbye to our sweet cat. they treated us and our kitty with the utmost dignity, gentleness, and grace. Dr. Daragh Carroll explained the process with patience, gave me all the time we needed for a peaceful farewell, and their kindness was a profound comfort. In the deepest grief, their empathy made an unbearable situation feel supported and cared for. For anyone facing this difficult journey, I can think of no more compassionate place to be. Thank you for helping me give my dear kitty a gentle and loving passing.