Vetco Total Care Animal Hospital

I can't say enough good things about this veterinary office. From the moment you walk in, everyone is warm, welcoming and generally kind, the vet is always patient, Takes the time to answer all my questions. And concern and truly makes me feel confident in the care of my dog is receiving. The staff is just wonderful, always accommodating, especially when I need paperwork sent over and they get back to me quickly, every time you can truly tell that everyone here generally cares about the animals, and their well-being, I am so grateful to have found this place that treats my dog like family highly recommend.

The staff was amazing! Incredibly kind, knowledgeable and friendly. Best vet I have ever taken my Yorkie too! Highly recommend

Absolutely horrible service. After first visiting this location a few months ago I decided to bring my fur baby here to be treated. The receptionist was friendly however that’s where good customer service ends. The manager ( at the time I thought she was a vet assistant only to learn later she was the manager) was very cold and lacked empathy for my situation. I felt as though I was being talked down to and treated as a child when I asked about services recommended. The vet seemed very once in a rush and from the room I was placed in I could see the area he was sitting at. He seemed to be on a good rush to get on his phone as I sat there looking at him for over 20min just scrolling. I would not recommend Vetco, there are many other places where you can get much better service at a lower

The only good thing I can say is how fast they got my new kitten in. Everything else besides that was HORRIBLE. No care from any of the staff about the tummy issues my kitten was having. No care from the staff about the parasite my kitten had. Even brought it to the office manager and I was told “ well what did you expect us to do about it” everytime I called them when her symptoms kept changing/ getting worse. The manger also tried to blame it on her staff that she has working in her vet office location in side the Petco. As a concerned pet parent I don’t care about the staffing issues you have. I only care about the correct care your giving my fur baby. I Was told the first visit/exam was free when I called to confirm before booking the appointment and was told over the phone and in pe

They were great with my cat initially, then we brought her back a third time and a new tech was there. My cat did not feel comfortable with this tech and my cat kept growling at her. She tried to cut her nails and my cat flipped out, they need better techs there. And they charged me for a service they could not finish.