VCA PineRidge Animal Hospital

Experience started off good, called in the morning to see if they could perform recommended tests (ultrasound, xrays, etc) and they said they could and would be able to get the dog in later that afternoon. Then it all went downhill...We get there for the appt (which was 6 hours after calling in the AM) - the vet looked in the ears, felt the body, looked at teeth (guess this was the "exam") then a tech came in and said the xray machine was broken and the person that schedules the ultrasounds was on vacation (she didn't like anyone else doing the scheduling). This was frustrating! It was the reason we came in with the dog and we would've appreciated if they had called during that 6 hour time period and told us this info so we could make other arrangements. Instead it was a wasted trip and

This place would not authorize a refill for my cats Science Diet K/D food. I was told that I HAD to make an appointment to get Frank seen first. He is totally fine..happy healthy..and its because of the food!! Not everyone can afford services and youre basically told too bad. This is an example of frivolous extortion....you pay so your cat can eat..absolutely disgusted

The staff at VCA are so caring and thoughtful. They love my cat Morty and are so good with him.

I take my children, aka cats, Marvin and Eddie here for everything. The Care-club is amazing and the payment plan is reasonable. I would agree with some that scheduling an appointment with the app is hard when you would like to be seen sooner than a month out but, if you call them the night before or right when they open, they’ll do their best to get you seen asap. They’re very gentle with my boys and answer any questions you have even if it may seem a little silly. Thanks for caring about my pets!

Brought my pup in for a grooming appt with Chantelle and she did a great job! He’s had his fair share of bad experiences being groomed and I am so relieved we found a place he feels comfortable & safe! Thanks again Chantelle for your patience & kindness to Bennie we both appreciate it!!