VCA Park East Animal Hospital

I have never written a negative review, until today. *** BEWARE LARGE BREED DOG OWNERS, DO NOT COME HERE*** I brought in my dog for updated vaccinations & blood work in May. We had been several times prior to acclimate her to the hospital and to ensure she has a positive time. When I had gone prior, I met with a kind male vet tech who complimented my dog’s training and good behavior. This time was entirely different. The YOUNG female vet seemed scared of my dog… even though she was muzzled. My dog has never once showed aggression, but I muzzle her bc I know she is a large breed. I gave my dog her proper dose of Trazadone as well to aid in any anxiety. Everything was great until they brought her to the back, I have no idea what they did to traumatize her back there.. but she came out terr

My wife brought in our 14 1/2 year old mixed breed in for an evaluation. Our dog had been throwing up and was having diarrhea. We gave the vet a history of our dog ingesting inorganic material ( wall to wall carpeting) one day prior to his symptoms starting. She “examined” the dog and suggested we get an echo of his heart because of “murmur” she heard, order blood tests and suggest a battery of unrelated tests to his symptoms. We spent over $1,000 and not even a mention of maybe what he ate was causing his symptoms. No suggestion of an abdominal xray or ultrasound? Our poor dog suffered for a week with the same symptoms. We had him on probiotics and antibiotics and were about to euthanize him until one night while I was sitting with him he finally vomited a huge half digest mass of car

this place is unprofessional, you cancel my appointment an hour before scheduled.you rescheduled my appointment for a later time 12.30 after i took a day off from work. i got there 7 minutes late and you stated my pet can’t be seen, i can change my schedule for you but you can’t accommodate my pet.

I am writing to express my dissatisfaction with the poor customer service I’ve experienced at your location. On 1/16, I confirmed a morning appointment for 1/20 and promptly sent my pet's medical records via email the same day. However, on 1/18, I received a text requesting the same records, even though they had already been provided. To make matters worse, on 1/19 at 5:30 PM, I received a voicemail notifying me that my confirmed appointment would be canceled and can be rescheduled to 5:30 PM on 1/20 or another day . This lack of organization and communication is both unprofessional and unreliable. I do not feel confident bringing my pet to your facility and strongly advise others to consider alternative options. Thank you

We brought our kitty Jacki in today for her first physical exam at VCA. We had taken her to another vet in our city and were a bit put off by their lack of professionalism. However, this time, we were touched by the care and knowledge of Dr. Cardin and attentiveness of Nurse Akane. My partner and I both agreed that it was evident that Jacki was in good hands, indicated in the thoroughness of the exam and cat-friendliness of the examination room. It was a positively different experience by bounds for us and our baby. We even left with a first-time patient goodie bag of kibble, toys, and other cat-related goods! Professional, caring, informative, and genuine. The staff at VCA has all the qualities any pet parent would want for their baby. Highly recommend! Thank you Dr. Cardin and Nurse Akan