VCA Northpointe Animal Hospital

Went to this “emergency” vet when my boy cat had a urinary blockage (possibly fatal within 24-48 hours) last month, no one was there, they were closed, and all there was was a note saying they’d be back at 8 a.m. it was 9 p.m at the time. LUCKILY my cat was fine when we went to a different vet to get him checked up the next day. This place is money hungry and hardly an emergency vet. Been here 3 times, never going back. I’d rather go to Chico/live oak/or Roseville. I also have a friend they baited into getting “exams” for there cat when looking to get the cat spayed just so they can get more money. Stool sample to see if she has worms? I can tell you 100% certainty she doesn’t have worms. Ridiculous.

Absolutely awful and money hungry! We had a terrible experience here. There is a female vet there I didn’t get her name but she was just absolutely no help and was hesitant to even help my dog out and not doing what we were asking. They charged us so much money and claimed to give my dog medicine, but I am highly sure that they did nothing and just sent us out and still charging us hundreds of dollars. Terrible never come here, I’m sure they would rather let your animals die and charge you for it!

Today I had an emergency with my standard poodle. She had puppies a few days ago and was acting off. I took her here and they were awesome. They have an amazing tech named Karen Tye!! She helped me so much and made me feel heard. She is very knowledgeable in reproduction. The vet Dr Masae Suda was also very helpful and understanding. I feel I was charged a fair price and Pheobe got great care. Thank you Karen and Dr Suda

While saying good morning to Athena I noticed a huge welt/mass under her eye that wasn’t there before we went to bed. Fearing it was an allergic reaction or something in her eye, she needed urgent care. My normal vet was short staffed and couldn’t get her in so I went to VCA Northpointe Animal Hospital. They were so attentive, caring, and friendly. Despite having an hour half- two hour wait, they provide triage care and gave us an exam room to wait in so that we weren’t stuck in my car or in the waiting room with a bunch of other pets. Our bill was under $250- which included a week supply of medicine!! Athena can be anxious when getting medical care, especially if I can’t be present, but the staff were obviously great and wholesome because Athena did just fine when they took her back to s

I hate this place, but I'm also grateful for what they've done, or at least tried to do. It just hurts to lose pets without notice. I took my 3 year old doberman in for a cough/sneeze and 15 min later they came and got me from waiting room and took me back to him. He was already on life support, I guess he had a bad heart and with the fluid in his lungs, they couldn't help him. Unless I'd raised an additional $6000. (I was already in about $1400 in the first half hour) Even with $6000 more, she said he wouldn't stand a good chance. So I left after watching them help him go peacefully. And I've tried to blame her ever since, but it wasn't her fault. When I can manage to face owning another dog, I'll go back. They are the best equipped to care for animals, unless you drive to Loomis Basin.