VCA Cat Hospital of Philadelphia

We used VCA Cat Hospital to help with the export paperwork to move our cat to Dubai, as they are registered with the USDA and can issue health certificates. They were excellent at proactively providing information and making the whole process easy. My kitten also was spayed with them and she did well and they treated her so sweetly. I dropped her off the night before so she would be there for the first surgery and I heard when she was upset about being in the kennel they held her and carried her around before the surgery to keep her calm until it was time. Everyone there seems to love cats and they are also very patient with cat parents.

This place will overcharge you and will say your cat needs vaccinations that it doesn’t need. I called two other vets and they said my cat was given additional vaccinates that it didn’t even need and was overcharged. In addition, I was told a tech would see my cat than the doctor vet said he had to be seen by her so they charged me an additional $200 when nothing was wrong with him. This place will overcharge you. In addition to her comment to my review, she is now stating my cat has not been see by her and I’ve been there twice. Good to go to a honest place.

The VCA office in Philadelphia at 226 S. 20th Street is a professional and a caring place. This is the first time I had a cat and they were extremely polite, professional, and were very caring for the care of my cat. My cat had a wellness check and ear cleaning. Sanai showed so much care and even followed up to see how she is doing. Ryan helped my appointment with ease. Overall, the entire staff was excellent and made me feel comfortable, I am glad that I brought my cat to this facility.

Very expensive clinic even considering the “downtown premium”. They did a good enough job vaccinating my cat and doing a fecal matter test and wellness exam, so if you only need basic care and are willing to pay the premium for location convenience, this isn’t a bad place to go. Be warned, however, that if you’re ever in a tight spot VCA will unashamedly exploit your situation and take advantage of you. I had to get a very simple 1-page health certificate signed to move to the Bahamas and VCA insisted on charging me $579 for that signature under the pretense that a USDA health certificate is required (which is false—i currently write this review from the Bahamas)! Check out the screenshots of the quote and the page i needed signed. I ended up resolving this issue by going to the nearby A

I always have a very pleasant experience with VCA! I had a few things to straighten out today and Ryan helped with all of them. They were incredibly patient and accommodating. Pepper and I are thankful for the team at VCA!