VCA Animal Care Hospital

My cat has been extremely sick for over a month now. I brought her in on 1/27/26 for a chest x-ray. I sat in the lobby while waiting and unbeknownst to me, sat in urine. I was in snow pants and my long down coat so I didnt noticed I was soaked until my partner and I had gotten home. At that point it had already soaked into the passenger seat where I sat. I immediately called the clinic back and notified them, asking if they wanted me to come back so they could verify it was indeed urine that had soaked into everything, they said no. The next day the clinic manager, Danielle, called me back. I asked for them to cover the cost of getting the truck detailed and my coat/pants professionally cleaned. Danielle proceeded to say that my cat had probably peed and it leaked out the side of her ken

I have been a client since 2008. I live in S Minneapolis, but got a mailer when we moved in and haven’t even considered changing vets. Five dogs, one bird and a very satisfied family. While there is staff turnover, the service is so consistent- welcoming and clear. Anytime I have asked for time or further explanation of services or fees, they are responsive and respectful of my decisions. Super pleased and recommend.

Dr. Kolander was very nice and quick. I appreciate her demeanor and professionalism. She and her assistant worked within my cat’s comfort zone, gave her treats, and even put her back in her cage for me. They were efficient and calm. She gave recommendations without judgement.

I don't live anywhere close to this location but the reason why I come here is Dr. Kolander. She is the only vet I want to see and to help me take care of my fur babies. She listens and takes her time therefore I never feel rushed, like I have seen happen so many times before and she will always help my babies feel more comfortable as best as she can. Every technicians that helps her are always understand, kind, and gentle with my girls. No on every try's to push me to do more than what I am comfortable with. I appreciate every visit and the kindness I receive from the client service representatives, to technicians and especially from Dr. Kolander.

I wouldn’t recommend this vet office. I had two visits with my newly adopted pup, and since he was understandably scared and nervous, the ‘vet’ was put off and wasn’t able to even exam him. In actuality, he just snipped a bit when she tried to check his teeth. Obviously, she had no confidence in herself. Then she referred to him as a ‘damaged dog’, which broke my heart. NOT damaged, just adopted and scared. Didn’t even try to scedule another appointment considering she couldn’t complete an initial physical. I had his needed vaccines done, and required boosters, for my dog. But, will find another vet office for further care. The office smelled very unsanitary upon entering, and I thought there must have been an accident, but was worse the second visit, so obviously just unclean. The staff