Valley Emergency Pet Care

The team here, in addition to our normal clinic, saved my dog’s life. We were forced to bring our four-legged son here on New Year’s Eve, terrified and completely unsure of what was going to happen. From the moment we walked in, the staff was calm, compassionate, and incredibly thorough. They took the time to explain everything, answered every question we had, and treated our dog like he was their own. You could feel how much they genuinely cared, even on a holiday, even in an emergency setting where emotions are running high. The level of skill, communication, and empathy we experienced here was exceptional. In one of the most stressful moments we’ve ever had as pet owners, they gave us reassurance, clarity, and ultimately, a positive outcome. I cannot express how grateful we are for t

Riley and Dr. Voss, the two other staff who were up front, you all are awesome!

The doctors were exceptionally nice and really cared about our poor kitty. Great service, especially considering it was Saturday Dec 23, a weekend day before Christmas. They bandaged up a wound for her, and even performed some extra suturing free of charge after we had paid. I know that sounds weird ("why wasn't that part of the procedure to begin with?”), but it made sense in context. Her bandage is cute too.

Excellent staff and service in a bad situation with my moms dog. They were very sweet with him and upfront about costs as we went too.

I am appalled, disgusted, and shocked by the treatment my family endured by Dr. Oneal Bogan, when we took our beloved dog to Valley Emergency Pet Care on July 4th!!! Our dog had severely declined and was in a lot of pain! Our regular Vet who had been treating him during this short unexpected period, gave us a diagnosis that was ominous, rapidly progressing, and untreatable. Since our regular Vet was closed for the July 4th holiday, we decided to take him to the Valley Emergency Pet Care. We called ahead, discussed what the situation was, and that we were bringing him in to put him to forever rest, because we couldn't stand to watch him suffer any longer!! We were told the staff would be informed, and would be expecting our arrival. After we arrived, we waited for 4 1/2 hours in an exam roo