The Muddy Mutt

I have been coming here to The Muddy Mutt for 6 months now, and they are just so wonderful. My pup is always so happy leaving there. They even gave him a special treat bag during his birthday, which we happen to be in for grooming. Staff is friendly and groomers are always so nice! Special shoutout to Christa for doing a fantastic job and so Tenative and follow-ups! She truly is so passionate about dogs and her job! Highly recommend 10 out of 10!

Amanda was very attentive, sweet to my senior blind dog. She got the exact face style grooming I wanted and never quite achieved by other Groomers. Very satisfied.

I few visits were pleasant with the bather. But the front desk and management are awful. If you have any doodle mix, steer full clear. Staff assumes any knot is a mat. They tried to take my unbrushed doodle and take a comb thru it, and deemed significant matted. She’s a doodle they cord and are very curly. I brought my dog to a actual grooming salon and they had no problem. Steer clear unless you have a non doodle, a non curly hair dog, and ability to deal with their attitudes for doing the service they get paid to do.

I had such a great experience at this pet grooming salon! The workers are incredibly helpful and made me feel comfortable leaving my pet in their care. What stood out the most was the excellent communication between the groomer and me, they took the time to ask questions, listen to my requests, and keep me updated throughout the process. My pet came out looking amazing, and I really appreciated how attentive and professional the staff were. I’ll definitely be coming back!!!

I came in for a grooming visit and they failed to notify me that they needed updated vaccine records which is I completely understand you need them to take a dog but when I asked why wasn’t I notified the girl simply said you should have been I’m not sure why you weren’t. I didn’t have a copy of her records available because there’s no digital portal for my vet. She let me know I wouldn’t lose my deposit but I could move it to a new day. I asked for a refund because I needed my dog bathed today so I would just do it myself at home. She said that wasn’t possible and when I asked to speak to the manager she said she’s not here but she’ll tell you the same thing. When I said that’s fine I’ll just call my credit card company, she looked down, smirked/giggled under her breath while texting on h