Sunnyside Pet Hospital

My last visit was August 2025. The front desk lady had a problem with my 5 year old watching a video on my phone while waiting for my pets then. Told me to lower down my phone and it wasn’t even loud. So I turned it down. My son turned it up a little bit but I turned it back down to a low level and I looked up and she looked frustrated and looked up and told me to lower it down again. I had a new dog so he had to get shots. I noticed the vet Jill Carroll was recording our visit with a phone. I emailed them and Jill caroll was on the receptionist side and said to “maybe bring headphones next time if I have to bring my son”. I don’t live in the southeast side of Fresno anymore, I have brought my pets here for a decade and for this hospital to be like this is unacceptable.

Front desk lady is extremely rude. And has no etiquette at all. She was being extremely rude to my autistic child who had to go his father because I was at home with a newborn. The owner then proceeded to record my child without his father’s consent. I called and no one ever got back to me about the situation. If I could rate it a zero star I would. I’ve read the reviews and I don’t know how someone so nasty can still be employed there. My child came home in tears telling me how rude the lady was. We have since then went to a different vet

I’ve had the worst experience as a new puppy owner going to sunny side pet hospital. The front desk staff is so extremely rude Every time I’ve gone in, which has been 3 times now. The first time I had an appointment where we saw the vet and my puppy got shots , weighed in, and they even prescribed flea and tick prevention medication for 1 month. That appointment wasn’t so bad with the Dr but the follow-ups have been awful. They take your dog from you. Give you absolutely no information on what they are doing and they did no follow-ups about his flea medication or any of the concerns I’ve had about his dry skin. Today he had his last set of puppy shots and didn’t tell me anything like if he could go on a walk immediately or wait a few days or any info at all. Just handed him to me and walke

I have gone to Sunnyside gor several years. When they were @ their old place. The workers are always Friendly. Their prices are reasonable also. My two dogs aren't easy to handle, but they are always good with them

We've been coming here ever since we rescued our dogs (5+ yrs). They have a text as a reminder for appointments and we love that. We also get reminders when the dogs are due for their annual. All of the ladies at the front desk that we are getting to know (i.e. Skye), they are amazing and we love seeing their fur babies too when we go in. Both Dr. Carroll and their staff are amazing. We would not recommend traveling or going anywhere else since we believe consistency is key to help and improve our dog's health. The staff go above and beyond to get the needed care for our dogs. Thank you both Dr. Carroll!