Shaggy Chic Dog & Cat Grooming

I would give zero stars if I could. I agree with all of the other one star reviews about this groomer. I was a long time customer of the previous owner of Shaggy Chic and she was wonderful. We never had any issues with them. My dogs were always groomed perfectly and with respect. When Jen and the new owners took over this business a few months ago it all went down hill. Absolutely terrible customer service. Not friendly at all and used the same excuse as others have mentioned, saying my one dog was “terrible” and “horrible” and hard to groom. Appointments were always having to be rescheduled due to her “schedule”. It has been such a disappointment to have the new owners take over what used to be such an amazing groomer. I would never take my dogs back here and would never recommend this gr

So happy we found Shaggy Chic Dog Grooming!! We love Jennifer because she will cut Rookie how we like him cut!! He isn’t afraid to go and he always looks so handsome!

Jenn is the best When i got my golden doodle it was from a previous client that needed to rehome. The transition was amazing and she is such a blessing. And of course Jenn still grooms my babies

We have been customers of Shaggy Chic since 2013 and have loved our experiences with prior two owners. They took time to get to know our dog and while she had anxiety about getting groomed, she would wag her tail and be very excited to see the owners, because they took time to establish a relationship with her. We really appreciated their thoughtful care and intentional communication. The new ownership experience was sadly very disappointing from a customer interaction standpoint. When we entered the salon, she asked our dog’s name but did not introduce herself. She gave a brief overview of some changes such as new natural shampoos and gave a ballpark timeline of when to pick up our dog. She also asked if there were any skin conditions such as cysts, lumped or warts which I appreciated. A

We have been very very pleased with our experience at Shaggy Chic!! Jen is the one who grooms our Lilly girl and she does an amazing job!! This place is affordable and they care! They make sure your pup is comfortable, happy, and taken care of! I know Lilly loves Jen! I would highly recommend to anyone going to Shaggy Chic!