Shadow Cat Advocates

We adopted a cat from Shadow Cat Advocates several months ago. We dealt with a couple people - mainly Cari and Carol. Both were very helpful and willing to answer the questions we had. After dealing with them, there is no doubt in my mind that they are primarily interested in the well-being of the cats they place. They make a real effort to find the home that will be the best match for the cat.

Hello everyone, I am sad to be here writing about my experience with Shadow Cat Advocates but attempts to communicate with them privately have failed for weeks. We adopted a kitten with them about 5 years ago and had a great experience. Fast forward to a few weeks ago and our experience was completely different as we tried to adopt a second kitten. We emailed Sherry, filled out our application and a couple days later met her, Shelly and the kitten we were interested in. We had a great experience meeting them and fell in love with the kitten we met. We asked about next steps and were told by them that Cari makes all the decisions and we’d hear back in a few days. Those days came and went with no communication. I emailed and in response was told that Cari can be difficult, hasn’t mad

Inquired on an cat and requested video/photo of the kitty since the one up was blurry. Without meeting anyone face to face, or calling me, they sent an application and said “anymore questions just ask”. I asked again for photos or videos, I was hesitant to immediately provide private sensitive info before even talking with anyone. Instead of just saying they didn’t have any, they rudely said to just fill out the application and they have “lots of applicants so it’s fine if you don’t want to complete an app”. Glad they showed their rude attitude and terrible customer service before getting into any contract and providing sensitive personal information. Unprofessional and clearly not the kind of people to work with.

I was heartbroken when my cat of 17 years passed away. They were kind and responsive when I wanted to adopt a new kitten. They really were a Godsend.